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Date: Dec 22, 2017

Location: London, LND, GB

Company: NTT DATA Services

Req ID: 10039 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Tech Room / Smart Hand Engineer to join our team in London, London, City of (GB-LND), United Kingdom (GB).



  1. Tech Room Services
  2. Service Provider will provide Services for physical facility/site administration and support at Client location for the following activities - site maintenance, physical escorting, coordination and interfacing, and media handling and support following the directions of Client personnel in the Client sites as listed in Schedule E – Service Locations and as per  Clients SOPs and process guides (this type of support is commonly known as “Tech Room Services”)
  3. Client will submit a Service Request in the Service Request Management System for Tech Room Services.
  4. Should a request by an Authorized User be made to Service Provider for a Tech Room Service where a Service Request had not been submitted through Service Request Management System(s) at the time of request, Service Provider will create a Service Request via the Technical Service Request (TSR) process.
  5. Detailed description of Tech Room activities are provided herein ‘Appendix B - Tech Room Activities & Tasks’. Detailed service catalogue in Schedule N – Service Catalogue shall be further developed with job accounting and service analytics during the Pre-Steady State along with a review of applicable SLAs and KPIs. This will be mutually agreed through reviews and executed through Change Requests in accordance with the Schedule F - Governance and Change Control Procedures



This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




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