S/4HANA Implementation Project Manager

Req ID: 156310 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a S/4HANA Implementation Project Manager to join our team in Mexico City, México (MX-MEX), Mexico (MX).

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. A group company within NTT DATA currently seeks a “SAP S/4 HANA Implementation Customer Service Module Leader” to join our team

The position is 100% remote. All candidates must be based in Mexico already or hold a valid work visa.

Responsibilities: Our SAP S/4 HANA implementation SD Leader will lead a team chartered with the implementation of SAP S/4 HANA. Duties include but may not be limited to:

• Educate local teams on basis SAP S/4 HANA Customer Service Module functionality, and SAP S/4HANA, in general.
• Refine Customer Service process scope, identifying any gaps when necessary.
• Perform system demonstrations designed to showcase the existing standard SAP S/4HANA functionality and secure buy-in from customers, while identifying any gaps, and/or requirements.
• Translate local business requirements into related configuration requirements and perform system set-ups in S/4 HANA to meet customer requirements.
• Identify any Reports, Interfaces, Conversions, Enhancements, Forms, Workflows and/or any other development objects necessary to bridge requirements with SAP S/4HANA functionality through the creation of Functional Specification documentation. Interface effectively with developers to translate Functional Specification documentation into Technical Specifications and the development of technical designs
• Identify local security requirements and work with Security staff on the creation of security profiles necessary to support local needs
• Perform demonstrations of the updated system, post build (Configuration and Development) activities to showcase the incorporation and validate localization requirements
• Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing
• Work on the development training materials incorporating requirements and deliver end user training or train the trainer workshops according to the training plans/schedules
• Provide subject matter expert support during cutover and go-live activities and perform tasks assigned as part of cutover plan and schedules
• Provide support post go-live and resolve post go-live issues

Years of Experience

• Requires 6+ years of experience in SAP S/4 HANA and/or SAP ECC configuration and testing activities, specifically in Customer Service Module
• Multiple (over 4) SAP implementation full life-cycle experience
• Project Management and Team Leadership experience
• SAP ECC / S/4HANA Customer Service Module Configuration and testing experience

Education and Certifications

• Undergraduate degree or equivalent combination of education and work experience.

Skills

• Solid knowledge of system development methodology, project management and system architecture. Preferably involving the implementation of SAP ECC or S/4HANA, particularly Customer Service processes
• Solid analytical / problem solving skills
• Ability to evaluate IT and business challenges from a broad perspective.
• Strong influencing and excellent communication skills. Ability to translate between non-technical business users and technical IT resources.
• Strong client service attitude
• Strong organizational and time management skills

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.