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DevOps Engineer

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Date: Nov 15, 2021

Location: Halifax, NS, CA

Company: NTT DATA Services

Req ID: 133037 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a DevOps Engineer to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA).

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.


NTT DATA, Inc. currently seeks an “DevOps Engineer” to join our team in Montreal.



  • You will need to have spent 50% of your time on and around production support, including the handling of user tickets, incident and problem management
  • You will identify and create automation to eliminate manual day-to-day support activities; scope and create automation for deployment, management and visibility of our services
  • Automate to drive efficiency by creating an autonomous system
  • Manage service reliability by managing risk
  • Define service level indicators (SLIs), objectives (SLOs) and agreements (SLAs)
  • Implement best practices for building successful monitoring and alerting systems
  • You will use your expertise to tune and push our systems beyond their normal limit
  • You will work closely with engineering/development teams to design, build and maintain systems and help them decide on products to use, schema design and query tuning
  • You will troubleshoot issues across the entire stack: hardware, software, application and network
  • You will mentor other SREs on standard methodology from monitoring and troubleshooting complex code and database issues
  • Represent the SRE organization in design reviews and operational readiness exercises for new and existing services
  • Participate in on-call rotation and conference calls with other specialists over different time zones


Required Technical Skills:

  • Bachelor’s Degree/background in Computer Science
  • Experience in software development (automation experience is particularly valuable).  Scripting languages such as Bash, Python, Ruby or compiled languages like C, C#, Java, Scala and Go are most relevant but others are acceptable.  One higher-level language is desired.
  • Hands-on experience with enterprise tools like AppDynamic, Grafana, Splunk, Dynatrace
  • Three Tier support with DBs such as IMB, DB2, Sybase, Mongo, Green Plum, KDB
  • Professional ownership of issues
  • Deep understanding of operating system concepts such as process, memory allocation and the network stack; an understanding of how applications are affected by the above and the ability to debug.
  • Practical experience running large scale online systems is always an advantage
  • Awareness of and ability to reason about modern software and system architectures, including load balancing, queuing, caching, distributed systems failure modes, micro services, Cloud, etc.

Desired Skills:

  • Knowledge of messaging layer: MQ / CPS / XML
  • Knowledge of SFTP/Comet
  • ServiceNow
  • Prior experience as a developer/support role in a large-scale financial firm





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About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

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