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Date: Jun 30, 2018

Location: Mumbai, MH, IN

Company: NTT DATA Services

Req ID: 8573 

 

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

 

NTT DATA Services currently seeks a Field Tech Senior Associate to join our team in Mumbai, Mahārāshtra (IN-MH), India (IN).

 

 

Cable connectivity

         Hardware Uptime Report – SIGMA Trend

         Overview of hardware and tech room activity

         Review for Hardware Failures Trend Analysis

         Review complete device inventory with cost details for Insurance coverage

         Participate in Audit calls (ISO, IA, NSE,BSE etc…)

         Power Load & Consumption Details

         Vendor coordination for Network and Fiber Cabling for Tech rooms

         Device movement, redeployment of the assets and disposal of EOL assets

         Display calmness and the ability to solve problems under pressure

         Strong interpersonal skills and high awareness of customer needs

         Good communication skills, both written and verbal

         To ensure all calls are resolved within the agreed SLA, ensuring calls are escalated when required and customers are updated, until the call is resolved and closed

         ITIL Foundation

 

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                

                     

About NTT DATA Services

 

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

 

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataservices.com to learn more.

 

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

 

 

 


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