Share this Job

Date: Apr 23, 2018

Location: Nashville, TN, US

Company: NTT DATA Services

Req ID: 14591 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Field Tech Associate to join our team in Nashville, Tennessee (US-TN), United States (US).



The Services team has a strong record of meeting high performance standards while implementing complex global enterprise solutions that deliver real value.  We accomplish this through the combination of experienced consultants with a unique implementation approach and culture. Our enterprise consultants possess deep industry expertise, process proficiency, and technology skill, gained through numerous successful implementations. This experience and expertise, combined with our lean, cross-life cycle methodology, helps ensure solutions that deliver real value for our customers.


Role Responsibilities 

• Provides technical support and training to personal computer and PC network users. Assists users in solving problems using available hardware and software tools
• Supports, installs, and maintains personal computers, local area networks, server hardware,
operating systems, software, and related IT sanctioned peripherals
• Installs and supports both hardware and software components for user group
• Performs preventive maintenance, test and repair of equipment
• Evaluates system configuration and software to ensure effective use of hardware resources
• Addresses and resolves hardware, software and customer issues
• Engages users to determine their potential future business requirements

Provides positive customer experience with each customer interaction




  • 1+  years of relevant experience or equivalent combination of education and work experience 
  • Strong ability to develop business relationships and communicate effectively with the user community 
  • Strong troubleshooting skills 
  • A+ Certification
  • Good understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment
  • Applies good knowledge of processes and resources required to perform analytical and technical tasks on PC systems 
  • Local travel to client sites 


Basic Qualfications:

  • 1 year customer service experience


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Nashville

Job Segment: Consulting, Cloud, Testing, Technical Support, Technology