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SharePoint Business Analyst

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Date: Dec 1, 2021

Location: Nashville, TN, US

Company: NTT DATA Services

Req ID: 156943 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SharePoint Business Analyst to join our team in Nashville, Tennessee (US-TN), United States (US).

Overview of job:

Support the Automation and Reporting team, ensuring appropriate documentation creation, maintenance, and validation. Ability to effectively articulate client requirements for SharePoint and Tableau solutions. Attend meetings with client(s) and the Automation and Reporting Team, recording expected business outcomes, developers’ questions, and associated answers. This position shall be responsible to test end user functionality within SharePoint and Tableau, registering abends, successful validations and/or anomalies, communicating findings to the appropriate stakeholders. Principal to this job’s expectations is the creation of end user documentation to include screenshots, easy to understand directions and annotations. Collaborate with other members of this business unit in the development of technical documentation.

Job Responsibilities Include:
•    Facilitate client and team requirement meetings
•    The creation of workflow representations using Visio, PPT or another tool, as available
•    Present workflows, testing results and discussion points in organized meetings
•    Upload document(s) to multiple SharePoint libraries, cataloging the appropriate metadata for each one
•    Update SharePoint list items with current data pertinent to that item.  

Basic Qualifications:
•    Minimum 5 years of experience using common Microsoft Office Applications (Word, Excel, PowerPoint, etc.) to create usable non-technical documentation i.e., user guides, desk guides, FAQs, checklists, manuals, etc. Undergraduate degree or equivalent combination of education and work experience
•    Minimum 2 years of User experience with Microsoft SharePoint and OneDrive 
•    Minimum 2 years Business Analyst experience supporting client in business and/or system collecting and documenting requirements 
•    Minimum 1 year of developing, executing and reviewing test cases• 

Preferred Skills:
•    Strong working familiarity with applications such as SnagIt, Snipping Tool, Visio, Trello, OneNote, Forms, Planner, and the like
•    Business Analyst Certification 
•    Certified Scrum Master or other Agile based certification
•    Capacity to mitigate difficulties experienced in virtual conferencing platforms

•    Strong capability to differentiate between browser types, understanding how browser-based authentication works across multiple environments
•    Proven proficiency in virtual conferencing software such as Teams, Zoom, WebEx, Meet etc.
•    Ability to develop presentations and present requirements, expected outcomes, and statuses to team and/or client(s). 
•    Strong customer service focus, ability, and attitude
•    Working knowledge of multiple SDLCs, including but not limited to Agile, Waterfall, SCRUM, RAD, Iterative, Spiral, Kanban, etc.
•    Must possess a professional inquisitiveness coupled with an innate motivation to learn new things

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.


Nearest Major Market: Nashville

Job Segment: Consulting, Developer, Cloud, Business Analyst, Testing, Technology