Share this Job

Equipment Control LCAT

Apply now »

Date: Aug 10, 2019

Location: Norfolk, VA, US

Company: NTT DATA Services

Req ID: 57027 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Equipment Control LCAT to join our team in Norfolk, Virginia (US-VA), United States (US).



Roles and Responsibilities:


The selected candidate will join a team that provides remote support, desktop support, and field technician support to over 4000+ users. This position requires an active Secret clearance and Security + certification.

-Remote Support, Desktop Support and Field Technician Support for desktop, portables, peripherals and software custom or off the shelf software industry or proprietary
-Troubleshoot MS Office, Outlook, Win7, Office Communicator/Lync 2013
-check ACTCS to see if person is authorized to have access to specific network
-Hardware implementation/installations
-Troubleshooting software installs and issues
-Resetting passwords, creating accounts
-User support for network and desktop hardware and software problems
-Diagnose problems, and recommend and/or implement solutions
-Create email accounts, change status in Active Directory
-Support multiple DOD Networks at different classification
-Support VTC setup, operation, and scheduling
-Documents problems in the support solution database for diagnostics and solution implementation 


Required Education and Experience:


Typically requires 3 years of Help Desk Support experience with a HS Diploma


  • Must have Secuirty + CE certification
  • 1 + years of experience with Windows
  • 1 + years of experience with MS Office
  • 25-35% Travel required
  • Must have an Active Secret Clearance

Desired Skills:


  • Experience working in a DoD Client Services environment
  • Knowledge of Active Directory
  • Working knowledge WIN 7&8
  • ITIL v3




This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Hampton Roads

Job Segment: Consulting, Database, Cloud, Information Technology, Help Desk, Technology