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Big Data Technical Architect

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Date: Apr 21, 2019

Location: Plano, TX, US

Company: NTT DATA Services

Req ID: 42556 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Big Data Technical Architect to join our team in Plano, Texas (US-TX), United States (US).





  • Technical authority for end user services analytics area
  • Conduct research in the area – industry analysts, competition, customer needs, technology provider trends etc. and develop NTT Data Services Point of View and thought leadership
  • Collaborate with the EUS delivery SME’s, line managers and senior delivery managers to understand current maturity, capture data flow & mapping, operational requirements; Document these as functional specifications for reporting and dashboard
  • Research analytics technologies / tools available in the market
  • Coordinate with vendors for demo, case studies and references
  • Setup PoC in lab/test environments to evaluate the fitment of available tools against NTT’s requirements
  • Implementation expert for the chosen analytics toolset in identified accounts
  • Design deployment architecture and associated integrations with other tools
  • Coordinate with account delivery teams to identify automation opportunities
  • Lead the design and development of analytics models and testing of the same
  • Lead the technical design and development for integrations with various data sources (tools like ITSM, monitoring, KM, finance etc.)
  • Prepare detailed technical documentation of the implemented solution
  • Continual improvement of the solution / service
  • Build standard library of analytics models that can be reused in all implementations
  • Provide expert technical oversight to the tools support team
  • Collaborate with delivery teams to identify on-going improvement areas and build new analytics models in the tools solution
  • Work with delivery teams to identify existing accounts where the analytics tools solution can be deployed


Basic Qualifications


  • 12+ years experience
  • 5+ years experience with database technologies, Master Data Management, Big Data, Data Warehousing, Business Intelligence, Data Visualization, and Analytics Platforms
  • 3+ years experience as a technical architect with analytics technologies like Hadoop / HDFS
  • 3+ years experience Big Data based framework development and setting up the environment
  • Knowledge of IT Service Management (ITSM) process framework
  • Experience working in a managed services provider organization, be exposed to global delivery model and operate in teams working across time zones
  • Good communication, presentation skills, business analysis and problem solving skills, self-initiated, quick learner - should be able to handle stakeholders at senior levels and influence decisions




  • Use of analytics in IT outsourcing services area (ie: in BPO, application management, infrastructure management etc.) is highly desirable - especially application of analytics in service desk / help desk / contact centers would be an added advantage
  • Good understanding of Software Development Lifecycle and Agile/Scrum methodologies
  • A background in automating and orchestrating the management of a virtual data center environment
  • ITIL Foundation certificate is desirable


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Plano
Nearest Secondary Market: Dallas

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