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BPO Director

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Date: May 12, 2021

Location: Plano, TX, US

Company: NTT DATA Services

Req ID: 115392 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a BPO Director to join our team in Plano, Texas (US-TX), United States (US).

Roles and responsibilities:

• Provides direction and guidance for administration and results for multiple departments within a function of work area.

• Translates business plans into objectives and exercises latitude in managing operations. Accomplishes results through the efforts of subordinate managers / professional team members.

•Assumes lead role responsible for decisions on operating procedure, workflow and the overall quality and success of department(s) assigned.

• Participates in developing operational and strategic goals and objectives for the organization. • Drives NTT DATA’s organizational capabilities by developing a highly effective and competent workforce.

• Viewed as expert or specialist in a specific industry or sector.

 

Requirements:

 5-7 years managerial/ leadership experience. • Models exceptional influencing and communication skills.

12-15 years of project management principles and methodologies.

12-15 years of advanced budgeting, business financial and P&L skills.

12-15 years of developing comprehensive and complex operational and strategic plans 

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.


Nearest Major Market: Plano
Nearest Secondary Market: Dallas

Job Segment: Manager, Consulting, Project Manager, Management, Technology