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Supermicro Server Manager (SSM) - Remote US

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Date: Jul 21, 2021

Location: Plano, TX, US

Company: NTT DATA Services

Req ID: 129678 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Supermicro Server Manager (SSM) - Remote US to join our team in Plano, Texas (US-TX), United States (US).

The responsibilities below are focused on the niche skill set required to support a Supermicro Server Management Appliance.


This Supermicro Server Manager (SSM) is an all-in-one solution to manage and monitor Supermicro servers in an IT datacenter from a single console view. SSM supports REST APIs and WebUI.


Role Responsibilities:


• Provide technical expertise for system transitions, migrations and consolidations

• Be able to work independently and lead/support multiple projects/clients

• Monitor and tune the system to achieve optimum performance levels in standalone and multi-tiered environments

• Conduct system analysis, configuration management and develops improvements for system software performance, availability and reliability

• Perform server installation, software installation, server decommission, server update, server migration, transition new account, scripting, changes to the systems and other engineer tasks/projects within the Service Level Agreements

• Design, develops, recommends and implements new or revised system software, utilities and automated processes as necessary

• Provide in-depth diagnosis for operating systems software/hardware failures and develops solutions

• Ensure server data integrity by evaluating, implementing and managing appropriate software and hardware solutions

• Prescribe system backup / disaster recovery procedures and directs recovery operations in the event of destruction of all or part of the operating system or other system components

• Implement appropriate levels of system security and standard best practices


Basic Required Qualifications:


• 5+ years of Linux/UNIX System Administration experience and Operating Systems

• 5+ years knowledge/experience of Systems Hardware (Dell, HP and IBM)

• 3+ years knowledge/experience working with VMs on AWS, Azure, VMware, OpenStack, OpenShift and/or other Cloud technologies


Highly Preferred Skills and Experience:


• Strong knowledge/experience of ITIL

• Strong knowledge/experience of industry standards and audit requirements

• In depth Linux administration is a must

• Strong knowledge/experience LVM – specifically with kickstart and building new Linux server

• Strong knowledge/experience of RedHat version 5.x, 6.x, 7.x, SuSE, OEL a nd CentOS

• Strong knowledge/experience of scripting

• Strong knowledge/experience with patching Linux

• Strong knowledge/experience with Redhat Cluster

• Strong knowledge/experience with working on projects

• Strong knowledge/experience with creating Disaster Recovery plan and perform DR test

• Strong knowledge/experience with troubleshooting server performance and issues

• Good with updating and creating technical documentations and SOPs

• Leadership skill

• Mentoring and coaching other team members

• Should have excellent written & oral communication skills.

• Must be keen to learn new development methods and technologies and be a fast learner.

• Be enthusiastic about work and be a good team player.

• Maintain the positive attitude, be honest and sincere in work

• Knowledge on virtualization

• Experience on Automation would be preferred

• Develop and implement processes and procedures to ensure that NTT DATA Services meet the client’s expectations and deliver quality services within specified service level agreements (SLAs) and contractual obligations

• Coordinate escalations and collaborate with internal technology teams, leadership and clients to ensure timely resolution of issues

• Propose possible process and technical improvements to management

• Evaluate emerging technologies to ensure technical solutions are compatible with the company's business needs and strategic objectives

• Assumes responsibility to improve service, efficiency and quality of work

• Develop innovative and creative output based on interpretation and analysis that improves business performance and contributes to corporate goals and strategic intent

• Knowledge/experience with AIX

• Knowledge/experience with Solaris

• Knowledge/experience with automation tools

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Plano
Nearest Secondary Market: Dallas

Job Segment: Consulting, System Administrator, Manager, Cloud, Linux, Technology, Management