Experience Cloud+OCR

Req ID: 345837 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Experience Cloud+OCR to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

Position’s General Duties and Tasks 

In this role, you will be responsible for: 

Designing, developing, and implementing Partner Portal solutions using Salesforce Experience Cloud, leveraging LWR templates and Lightning Web Components (LWC) for modern, responsive user experiences. 

Customizing and configuring Experience Cloud to support partner onboarding, deal registration, lead sharing, opportunity collaboration, and content access. 

Architecting and optimizing portal performance, security, and usability to align with best practices and client business goals. 

Integrating Partner Portals with Sales Cloud to ensure seamless lead and opportunity management between internal and external stakeholders. 

Collaborating with Solution Architects, Business Analysts, and UX/UI Designers to translate business requirements into scalable technical solutions. 

Developing and maintaining Apex classes, LWC, Flows, and custom metadata to extend portal functionality. 

Managing user access, authentication models (SSO, Partner Users), and sharing rules to ensure data integrity and compliance with security standards. 

Performing code reviews, optimizing performance, and enforcing development governance across the Salesforce ecosystem. 

Supporting DevOps processes, including CI/CD pipelines, Git-based version control, and deployment automation. 

Working within Agile project teams, participating in sprint planning, daily stand-ups, and retrospective sessions. 

Requirements for this Role Include 

5+ years of total Salesforce experience, with a proven record of delivering large-scale Experience Cloud – Partner Portal implementations. 

Expert (Master-level) proficiency in Experience Cloud – Partner Portal, with the ability to supervise, instruct, and mentor others on complex configurations, branding, and customization. 

Deep expertise in Lightning Web Runtime (LWR) and Lightning Web Components (LWC), capable of architecting and building reusable, high-performance front-end solutions. 

Strong experience implementing secure partner access models, including roles, profiles, permission sets, and sharing rules for Partner Community users. 

Proficient-level expertise in Sales Cloud, capable of independently configuring and managing leads, opportunities, accounts, and related automation to support partner engagement processes. 

In-depth understanding of Salesforce data model, object relationships, and governance frameworks. 

Hands-on experience with Apex, Flows, Validation Rules, and Custom Settings to extend and optimize portal functionality. 

Experience integrating Experience Cloud with external systems using REST/SOAP APIs or middleware tools such as MuleSoft or Boomi. 

Familiarity with DevOps tools (Copado, Jenkins, Git, Bitbucket) and CI/CD practices for version control and deployment. 

Strong analytical, communication, and troubleshooting skills, with a demonstrated ability to lead technical discussions and ensure quality delivery. 

Nice-to-Have Skills: 

Exposure to Service Cloud, including case management, knowledge base, and support automation within partner portals. 

Experience with OCR Skills

Salesforce certifications such as Experience Cloud Consultant, Sales Cloud Consultant, or Platform Developer II are preferred. 

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.