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Wintel System Administrator Level 2

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Date: Jun 24, 2019

Location: San Joaquin de Flores Heredia, H, CR

Company: NTT DATA Services

Req ID: 54897 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Wintel System Administrator Level 2 to join our team in San Joaquin de Flores Heredia, Heredia (CR-H), Costa Rica (CR).




  • Knowledge of Wintel Server Administration, Installation, Configuration and Maintenance.
  • Ability to manage activities while meeting Information Security Policy, CITMP and corporate standards
  • Must be fully aware of Global data center provisioning and inventory tools used by the client.
  • MS Office product suite and knowledge of Active Directory
  • Knowledge of a Scripting Language e.g. VB Script & HP ProLiant Server Hardware
  • Ensure GWIS Wintel systems are maintained and on boarded in comply with CITI security & compliance standards including CITMP
  • Provide L2 support to all problems and issues including post issue documentation.
  • Knowledge sharing across L2 Team members and continues training of L1 staff for issues resolution.
  • Provide L2 systems administration support to the business and their systems
  • Cooperation with other Teams and external vendors in problem resolution and project delivery
  • Solutioning/Engineering for GWIS customers exceeding their expectations and standards during all projects and BAU tasks.
  • Proper problem and project tracking including efficient escalation if needed
  • Effective support and coverage for Team Lead during absence
  • Bachelor's degree or equivalent work experience


Other skills you will need

  • Detail oriented, self-motivated, proactive, and accustomed to searching out best practices and solutions while adding to the team's knowledge.
  • Ability to automate solutions to repetitive problems/tasks.
  • Demonstrative written and verbal communication skills to audiences with a wide variety of technical knowledge.
  • Strong team-orientation, interpersonal skills, flexibility and team work.
  • Excellent follow-up skills with attention to detail.


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




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