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Date: Jan 5, 2018

Location: Springfield, MA, US

Company: NTT DATA Services

Req ID: 10647 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Cerner SurgiNet Healthcare Consultant to join our team in Springfield, Massachusetts (US-MA), United States (US), or in a remote location with 80% travel (M-Th).



The Cerner SurgiNet Healthcare Consultant works as a liaison among the customer stakeholders in order to understand the business requirements that drive the analysis and design of quality technical solutions.  Our ideal candidate will be able to elicit, analyze, design, communicate and validate requirements for changes to business processes, policies, and information systems; understand business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals; identifies and assists in the resolution of issues that may arise within the department relating to the satisfactory operation of the module(s) both during and after installation.


We are looking for a subject matter expert in Cerner SurgiNet with recent (3 months or less) hands on implementation of Cerner version 2015.01.20.  You must be able to lead application design sessions with our customer, possess an understanding of project management skills, and be equipped with a broad knowledge of new technology and various applications within a typical clinical and financial reporting arena.  You will lead customer integrated work groups and have a dotted line overseeing offshore build teams.



  • Assesses and interpret business and user needs and requirements and translate specific portions of business requirements into system requirements.  
  • Ability to facilitate workshops with end users.
  • Assist with the transition of new application system processes ensuring that any unique requirements are incorporated.
  • Documents the business impact of system issues.
  • Assists in formulating and defining requirements, design, testing, implementation, training, and go-live support through research and fact-finding, combined with a basic understanding of business systems and business unit requirements.
  • Acts as liaison between relevant vendors, clinical, financial, business management and department end-users.
  • Manages the scope of the business solution to meet the goals of the organization as they relate to the organization.
  • Provides project-related support including resolution of application system and business process issues, root cause analysis of problems, and impact analysis.
  • Delivers products and services when and where the customer needs them. Explores options when unable to deliver a requested product or service, and pursues solutions until the customer is satisfied. Ensuring that the work carried out is aligned with the organization's mission.
  • Understands how their position contributes to the mission, goals and objectives of the organization. Accept responsibilities for own actions and demonstrates trust worthiness and high personal standard with dealing with others. Focus energy on activities that will achieve the greatest results.


Basic Qualifications:

  • 7+ years of Cerner technology experience; subject matter expert in SurgiNet.
  • 7+ years of experience as an IT consultant in the healthcare industry
  • 7+ years of healthcare workflow experience, employing fundamental concepts, practices, and procedures relating to systems analysis and design/re-design.
  • Strong HL7 knowledge and interface experience.
  • Proficient skills in Microsoft Project, Word, Excel, PowerPoint, and Visio.
  • Bachelor’s degree or equivalent professional experience required.



This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Springfield MA

Job Segment: Consulting, Information Systems, Business Manager, Project Manager, Systems Analyst, Technology, Management