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Project Manager - Child Support Quality Assurance

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Date: Jan 15, 2021

Location: Springfield, IL, US

Company: NTT DATA Services

Req ID: 107139 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Project Manager - Child Support Quality Assurance to join our team in Springfield, Illinois (US-IL), United States (US).

The Child Support Quality Assurance Project Manager is responsible for leading a team to ensure the quality of solution replacing the Illinois child support system. The system is key to ensuring that Illinois’ children and their parents receive needed service.


Responsibilities Include:

  • Serve at the primary client interface for the NTT DATA Services Team to the client for Healthcare and Family Services for the Child Support replacement system.
  • Provide day-to-day direction to a team of business analysis and subject matter experts to provide quality assurance services
  • Report project progress to client representatives and NTT DATA services leadership
  • Ensure the timely completion of contract deliverables
  • Manage contract execution to ensure that financial goals are met


Basic Qualifications:

  • Current certification from the Project Management Institute (PMI) as a Project Management Professional (PMP)
  • Minimum 5 years leading a quality assurance or Independent Validation and Verification project for a large-scale IT project
  • Bachelor’s degree in management or information technology or 6 years of experience will satisfy the educational qualification.
  • 100% on-site working (Mon-Fri)



Preferred Skills:

  • Demonstrated knowledge of a state’s child support or child welfare programs
  • Experience specific to Illinois’ Agency for Healthcare and Family services
  • Strong communication skills, both oral and written skills
  • Knowledge of accreditation/certification processes associated with child support solutions

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Springfield

Job Segment: Project Manager, Consulting, Quality Assurance, Manager, Business Analyst, Technology, Management