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Senior ServiceNow Developer - Technical Lead.

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Date: Mar 26, 2021

Location: Toronto, ON, CA

Company: NTT DATA Services

Req ID: 111812 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.


We are currently seeking a Senior ServiceNow Developer - Technical Lead. to join our team in Toronto, Ontario (CA-ON), Canada (CA).


Day to Day/Job Function

  • 5+ years of ServiceNow development, configuration, and administration experience in an enterprise environment.
  • Hands-on experience on Integrations, Orchestration, Service Portal, Connect Chat, Mid Servers, Clone, Preserve & Exclude and Upgrades
  • Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc.
  • Demonstrated experience with ServiceNow integration using LDAP, MS Active Directory, ADFS, Single Sign-on, and web services integrations.
  • Integration (interfacing) of enterprise software systems with ServiceNow
  • Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases, ITIL certifications a plus.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features.
  • Must have experience in multi-domain ServiceNow implementations and have developed custom applications
  • 5+ years of JavaScript experience including usage of jQuery, Bootstrap, and AngularJS frameworks; HTML experience.
  • Proven and verifiable history of analyzing business situations and working within a group environment to provide efficient and effective software solutions.
  • Participation in the full software development life cycle: Analysis, Design, Coding, Testing, and promotion into Production.
  • Proven history of providing technical support during all phases of project delivery.
  • This includes but is not limited to - development of project estimates, solution design review, documentation creation and review, and peer code reviews.
  • Proven experience implementing and customizing a web architected, n-tiered enterprise application, strong experience with SaaS applications.
  • Relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL, etc.)
  • Knowledge of system design and development used within Service Oriented architecture and web services integration (REST, SOAP, WSDL, JAXWS)
  • Strong knowledge of PowerShell and Web 2.0 Technologies (Java Scripting, XML, HTML, AJAX, Jelly, CSS, PERL scripting, etc.)
  • Experience working in and managing multiple update sets and coordinating their promotion throughout multiple instances.
  • Must be adaptable to work in a varied, fast-paced exciting, ever-changing environment
  • Excellent communication skills and the ability to work with business partners
  • Good analytical and problem-solving skills to resolve technical issues.






About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.


NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

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