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Business Analyst - Case Management

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Date: Jul 2, 2019

Location: Washington, DC, US

Company: NTT DATA Services

Req ID: 24209 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Business Analyst - Case Management to join our team in Washington, District of Columbia (US-DC), United States (US).



Responsibilities include the following:

  • Interact with the business stakeholders to gather, analyze and document requirements related to case management solution including user interaction, workflows, reports, dashboards, etc.
  • Guide the development team in developing a fully functional solution by way of providing feedback, testing the application, creating dummy data, etc.
  • Demo the application to the users, gather feedback, communicate effectively to the project team
  • Support in preparing end user training materials and train the trainers in the application
  • Ability to contribute to end user documentation including training materials
  • Ability to work well with the team and create a conducive atmosphere


Basic Qualiications:

  • 7 Yrs. Minimum Experience in IT with focus on Requirements gathering, analysis, documentation, conducting UAT and training
  • Bachelor’s Degree
  • In-depth experience in business requirements gathering with extensive experience in functional testing, documentation
  • Experience in working in Agile projects


Desired Skills:

  1. Expertise / Knowledge of Parole Management / Prisoner Management
  2. Experience in SQL and T-SQL / PL/SQL
  3. Advanced degree preferred



This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Washington DC

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