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Infrastructure Operations Manager

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Date: Jun 27, 2019

Location: Washington, DC, US

Company: NTT DATA Services

Req ID: 38206 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Infrastructure Operations Manager to join our team in Washington, District of Columbia (US-DC), United States (US).




  • Provides day-to-day management and supervision of overall Enterprise Infrastructure personnel, involving multiple projects and groups of personnel at multiple locations. 
  • Organizes, directs, and coordinates the planning and production of all EMS support activities and allocates resources as necessary. 
  • Demonstrates written and oral communication skills. 
  • Provides comprehensive engineering, operations and maintenance support for the Infrastructure tool suite and other enterprise monitoring products. 
  • Performs design architectural changes and implementation, following established configuration management processes and schedules. 
  • Provides highly specialized technical advice concerning configuration and implementation of metric gathering methodology for monitoring IT facility equipment, applications and services. 
  • Analyzes the metric, technical configurations and provides recommendations on the best alternatives. 
  • Provides technical guidance for directing and monitoring information systems operations. 
  • Designs, builds, and implements network systems. 
  • Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network , systems, and application performance. 
  • Troubleshoots network, systems, and application performance systems when necessary and provides empirical data and recommendations to improve performance.


Basic Qualifications:

  • At least 8 years of management experience with an emphasis on Infrastructure programs and/or projects, including mission critical programs, IT systems implementation and solution development. 
  • At least 3 years of experience interfacing and presenting to executives. 
  • At least 4 years of proven experience managing a program with at least 100 personnel delivering Infrastructure Operations Support Services. 
  • Must possess a Bachelor’s degree. Degree may be substituted with 6 additional years of related experience. 


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Washington DC

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