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Operations Manager

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Date: Sep 12, 2021

Location: Washington, DC, US

Company: NTT DATA Services

Req ID: 137146 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Operations Manager to join our team in Washington, District of Columbia (US-DC), United States (US).

Analyzes new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project. Provides analysis and long and short-range plans for necessary support resources. 

Job Level Specific Duties:

Coordinate as needed with OCSE staff to ensure that tasks are executed in line with program direction, priorities, and processes. This coordination includes but is not limited to: 
•    Works closely with stakeholders to manage all aspects for Project Management and Delivery leadership 
•    Experience presenting high-level schedule milestones and rough order of magnitude cost estimates to the Federal Technical Manager
•    Experience developing a Project Plan and Schedule
•    Proven skill and experience in project management, managing people, project planning and coordination of daily activities, data analysis, constructive reporting, project management techniques and tools for a contract of similar size and complexity
•    Demonstrated experience having authority and accountability for meeting all contract deliverables and requirements within budget and the use of appropriate tools to track project deliverables such as project plans, and timelines.
•    Demonstrated experience and skills in excellent oral and written communication spanning executives to the general public.
•    Proven skill and experience in critical-thinking, innovation, and problem-solving, recommending successful solutions, including the planning and implementation of such solutions.
•    Proven ability to work collaboratively in a multiple Contractor environment.
•    Experience managing projects Health IT or Health and Human Services a plus.
•    Experience using Jira and ServiceNow a plus.


Required Qualification:

•    M.S or B.S. In lieu of an M.S. or B.S. degree, four years additional relevant experience is required.
•    Minimum of 10 years of relevant experience that provides the required knowledge, skills and abilities.

  • ITIL cert preferred. 
  • Experience managing multiple platforms and network infrastructure.  Experience with IBM mainframe is desired.  Experience preferred in one or more of the following:  (SuSE Linux Enterprise Server (SLES) 12 sp3 /IBM Mainframe,IBM WebSphere on z/OS / Apache Tomcat 7.x.x / Wildfly 10.x)

•    Public Trust Suitability-US Citizenship Required

Physical Requirements/ Working Conditions

• Ability to physically perform general office requirements. 
• Must be able to perform essential responsibilities with or without reasonable accommodations

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Washington DC

Job Segment: Consulting, Mainframe, Manager, Linux, Project Manager, Technology, Management