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Operations Task Lead

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Date: Jul 27, 2019

Location: Washington, DC, US

Company: NTT DATA Services

Req ID: 43642 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Operations Task Lead to join our team in Washington, District of Columbia (US-DC), United States (US).



Primary responsibilities:

  • Utilizes one or in combination with the following Microsoft Azure tools: System Center Configuration Manger (SCCM), Service Center Operations Manager (SCOM) and Operations Management Suite (OMS).
  • Supports Windows and Linux based environments for GOT, COTS, custom and mobile applications.
  • Performs Operations Management oversight of application and database physical, virtual and cloud infrastructure.
  • Leads Request for Service (RFS), Request for Change (RFC) intake, planning and execution using Remedy.
  • Monitors Change Log maintenance, prioritization and workload planning.
  • Does Project effort, risk and complexity estimating, schedule and task planning.
  • Ensures security of application data, and patch level compliance of application, databases and host environments.
  • Supports Change Control Board (CCB) procedures.
  • Supports continuous deployment with DevOPS tools, planning and agile processes and thinking.
  • Support ISO 20000 and ITIL processes.


Basic Qualifications:

  • US Citizenship
  • 5 or more years’ experience in Build Config & Release Manager-SCM & DevOps-Configuration Control-JIRA
  • 1-3 years’ experience as a Systems Administrator-ITIL/ITSM Processes
  • CSM certification



This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Washington DC

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