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Systems Administrator - O365

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Date: Apr 3, 2021

Location: Washington, DC, US

Company: NTT DATA Services

Req ID: 112296 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Administrator - O365 to join our team in Washington, District of Columbia (US-DC), United States (US).

This role is currently remote with occasional onsite presence, but will require weekly onsite presence once restrictions are lifted.


Responsibilities will include, but are not limited to:

  • Serves as senior member of server team with heavy client interface.
  • Implements, supports, and maintains the organization's systems infrastructure, including the implementation and design of hardware and software
  • Researches, plans and initiates system and server upgrades or decommissioning as required
  • Provides technical support for staff and back-end system users
  • Reviews and troubleshoots system error logs and user-reported errors escalated from service desk team
  • Manages user access to systems
  • Maintains server system deployed architecture, diagrams and inventory
  • Troubleshoots and resolves issues, provides reports and recommendations to management on an ongoing basis
  • Responds and troubleshoots end user issues escalated from the service desk
  • Responds to daily server team ticket queue and VIP escalations
  • Manages user endpoint (Laptop) images as well as image deployments
  • Manages Windows Active Directory group policy deployment to support new security standards, application deployment and issue remediation
  • Manages and Supports O365 tenancy and Exchange On-line
  • Create, configure manage, secure, and troubleshoot file, print, and web resources
  • Configure, administer, and troubleshoot the network infrastructure
  • Manage, secure, and troubleshoot servers and client computers
  • Configure, manage, secure, and troubleshoot active directory organizational units and group policy
  • Configure, secure, and troubleshoot remote access
  • Respond to and remediate weekly security vulnerability scan findings
  • After hours VIP support and off-hours project or patching work required
  • Create and maintain any major outage after action reports


Basic Qualifications:

  • Minimum of 5 years of relevant IT experience.
  • Currently active Secret clearance.
  • IAT Level II Baseline Certification (i.e, CCNA Security; CySA+; GICSP; GSES; Security+CE; SSCP).
  • Computing Environment Certification (i,e. VMware VCP).


Preferred Qualifications:

  • 5+ Windows Server Experience
  • 5+ Years of VMWare server and infrastructure systems
  • 3+ Years of Microsoft Azure/Office 365 Administration
  • 3+ years of SharePoint administration
  • 3+ years of experience with administration of hybrid environments in an enterprise setting
  • 3+ Cisco Networks Experience
  • Communication Skills both technical and business oriented ITIL Service Management
  • Understanding of CISCO VPN technologies
  • Hyper converged infrastructure experience
  • PowerShell scripting experience
  • Understanding of Backup Technologies such as Dell EMC/Avamar
  • Familiarity with SCCM and Security patching and vulnerability mitigation
  • Microsoft Certifications, such as Office 365 MCSA, MCSE


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Washington DC

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