ServiceNow Developer/Administrator
Apply now »Date: Jan 10, 2021
Location: Washington, DC, US
Company: NTT DATA Services
Req ID: 100791
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a ServiceNow Developer/Administrator to join our team in Washington, District of Columbia (US-DC), United States (US).
Roles and Responsibilities:
- Experience in Designing, Developing, Customizing and Administering ITSM suite of applications.
- Experience with Service Portal web pages with user friendly widgets using Bootstrap and AngularJS JavaScript frameworks.
- Experience with scoped (custom) applications.
- Experience in areas of Discovery and Orchestration supporting CMDB/Asset management initiatives, hands-on experience with various data discovery sources.
- Experience with Performance Analytics in creating Reports and Dashboards.
- Create and maintain security access using ACLs via advanced scripts, roles, and conditions.
- Create, monitor, modify, and publish workflows with approvals. Create and implement scripts, business rules, UI Policies, ACLs, and otherwise configure or modify ServiceNow applications to meet business requirements.
- Understanding and maintenance of service level agreement (SLA) and monitor an SLA workflow.
- Understanding of JavaScript, SQL, HTML, CSS, Webservices API (SOAP or REST), PowerShell, JSON, XML.
- Maintain Single Sign-On integration and create an access control rule (ACL).
- Track and implement defect fixes and enhancement requests.
- Working experience of various phases of SDLC such as Requirement Analysis, Design, Code Construction and Test.
- Utilizes available programming methodologies and languages and adhere to coding standards, procedures and techniques while contributing to the technical code documentation.
- Migration of update sets to sub-prod and production environments.
- Support data migration as needed.
- Perform unit and integration testing with sample and live data.
- Provide expertise on all technical questions related to development.
- Develop technical solutions, implement and performs the component integration tests.
- Familiarity with Agile/Jira/Scrums is mandatory.
- Self-motivated Team player with excellent interpersonal and communication skills.
- Collaborate with members of the project teams to provide customization and configuration of customer’s ServiceNow instance.
- Good Understanding of ITIL v3 processes.
Required Qualifications
- 10+ years of developer experience
- 5+ years of ServiceNow Developer/Administrator and ITSM experience
- Bachelor's Degree in Engineering or a related field
- ServiceNow Certified Application Developer
- US Citizenship is required
- Must also be able to obtain an agency specific clearance
Preferred Experience and Skills:
- ServiceNow Administrator certification
- Excellent understanding and experience in programming languages such as JavaScript, HTML, JSON, SOAP, REST, etc
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
Nearest Major Market: Washington DC
Job Segment:
Developer, Consulting, SQL, Database, XML, Technology