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SCCM Engineering Lead - Wilmington, DE

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Date: Jun 25, 2019

Location: Wilmington,, DE, US

Company: NTT DATA Services

Req ID: 46120 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a SCCM Engineering Lead to join our team in Wilmington,, Delaware (US-DE), United States (US).



The SCCM Engineering Lead will work collaboratively with and functionally lead a team of resources to support all production break-fix activities, maintenance, project support, mobile and endpoint devices for operational efficiencies and effectiveness for our large and globally distributed client.   You will work with a fast-paced global leader in IT Services, helping to ensure optimal outcomes for NTT DATA Services clients.   


**This role requires working onsite daily at our customer’s facility in Wilmington, DE. 
- Act as the Subject Matter Expert for the entire CM environment as well as all end user device hardware, software, and corporate compliance
- Manage, fully steward, develop, and maintain device OS builds, WaaS, deploy software on end user devices, and provide thorough documentation on all current and newly implemented technologies 
- Plan and implement the cadence of infrastructure upgrades needed to support global Windows builds, and support the Windows 10 servicing model by proactivity testing OS, Apps, Drivers, etc. (Modern Management)
- Responsible for the design and engineering of the overall global architecture, design, planning and implementation of all desktop technical solutions in a Microsoft Windows and multi-vendor application environment
- Act as a technical advisor to project teams, providing special technical expertise as required
- Assist with the resolution of incident tickets that are escalated for Tier 3 support from the Service Desk for the Desktop Engineering Team
- All aspects of imaging and application deployment to end user devices (i.e. desktops, laptops, tablets), including configuration, customization, implementation, testing, changes and operational support of the operating system and all deployed desktop applications, drivers, and patches


Basic Requirements: 
- Undergraduate degree and 5+ years relevant desktop engineering support experience or equivalent combination of education and work experience
- 5+ years experience administering Microsoft System Center Configuration Manager / SCCM in a large-scale enterprise environment
- Experience using Operating System Deployment (OSD) in Microsoft SCCM
- Experience creating task sequences in Microsoft SCCM
- Experience with large scale desktop deployment tools and techniques 
- Project lead experience


- Experience supporting a large and globally distributed organization
- Experience with large scale Windows 10 migrations and Active Directory upgrades
- Experience working in IT Outsourcing and Managed Services organization


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Wilmington
Nearest Secondary Market: Philadelphia

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