Share this Job

Healthcare IT Delivery leader

Apply now »

Date: Apr 26, 2019

Location: Worcester, MA, US

Company: NTT DATA Services

Req ID: 41769 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Healthcare IT Delivery leader to join our team in Worcester, Massachusetts (US-MA), United States (US).



We have an excellent opportunity for a Healthcare IT Delivery leader to join the team in Boston, MA to provide value to our largest and longest serving Healthcare client in our Services’ business unit. You will work with a fast-paced global leader in IT and have the ability to learn from the best and brightest in the industry.


Role Responsibilities

-Leadership position that will work onsite, at our client hospital facility for NTT DATA Services

-Operational execution, to include resource and project management for a hospital and its facilities, in need;

 -At times, directly interact with the market and hospital administrative teams;

 -At times be responsible for the IT infrastructure and daily operations of the market;

 -Strategic planning, to include annual presentation of 1-3 year departmental needs to the hospital’s administrative team;

-Liaison between Information Services department and market and hospital administration, corporate IS, and NTT DATA Services’ regional management;
-Management of departmental budget and expenditures;
-Management of departmental operations regarding healthcare regulatory compliance programs;
-Management of service management program, to include tracking and closure of service and change management requests;
-Management of resources responsible for network, server, and desktop infrastructure management, data processing, and application support activities;
-Working knowledge of financial and clinical systems and their application in the healthcare environment;
-Management of implementations as the hospital’s functional project owner, including management of a project plan, status reporting to the administrative team, and management of vendor implementation resources;
-Ownership of the relationship between NTT DATA Services and the hospital, including managing scope of existing services and identification of new business opportunities.



-8-10 years of relevant experience or equivalent combination of education and work experience;
-Must have experience specifically in leading resources responsible for clinical or financial systems, hardware, network infrastructure or service management;
-Knowledge of hospital clinical, business and physician systems;
-Experience managing an annual IT operating budget;

-Experience with healthcare regulatory compliance programs (HIPAA and other security/audit compliance requirements);
-Exceptional verbal/written communication skills as this person is required to communicate to the customer technology management processes;

-Ability to plan, control and supervise multiple IT projects and activities simultaneously;
-Excellent interpersonal skills, with a focus on listening and questioning skills;
-Exceptional customer service orientation at the C-level. 



-Prefer IT professional certification and/or HIMSS affiliation

-Experience with Meditech, Cerner and/or AllScripts Clinical Applications

-Previous experience working in a matrix or leveraged environment

-Service Provider and Vendor management experience


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Worcester

Job Segment: Consulting, Project Manager, Change Management, Technical Support, Technology, Management