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Healthcare IT Network Support Engineer

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Date: Apr 6, 2019

Location: Worcester, MA, US

Company: NTT DATA Services

At NTT DATA we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

Req ID: 44054

NTT DATA Services currently seeks a Healthcare IT Network Support Engineer to join our team in Worcester, MA.

Role Responsibilities:

-Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of Network Switches, Network Cores, and associated peripherals

-Serves as company liaison on administrative and technical matters

-Installs and supports both hardware and software components for user groups

-Evaluate system configuration and software to ensure effective use of hardware resources

-Provide level 1 technical support and incident management service desk functions

-Diagnose and resolves product performance problems

-Performs maintenance and repair services

-Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance

-Instruct customers in the operation and maintenance of the system and Network

Basic Requirements:

-3+ years of Network Administrative Support and end user support including hardware connected to video conference software, Network Core, Wireless AP and Cisco Network Equipment

-3+ years of local and network installation, TCP/IP, DHCP, Admin Commands


-Knowledge of Citrix, VPN, Cisco, ASA firewall, Checkpoint Firewall


-Knowledge of HIPPA requirements

-Healthcare background


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Worcester

Job Segment: Network, Consulting, Cisco, Administrative Assistant, Cloud, Technology, Administrative