Senior Application Software Architect (Ottawa, ON, CA)

Req ID: 358933

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Application Software Architect to join our team in Ottawa, Ontario (CA-ON), Canada (CA).

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Application Software Architect to join our team in Canada.

Project Summary:

We are seeking the expertise of an Application Software Architect Level 3. This initiative is essential as the client faces the end of Oracle Support for its front-end application, which currently relies on Oracle Forms and Reports. The project aims to replace the existing interface with a modern solution that meets departmental Accessibility standards, aligning with best practices for web development. The redesign and development of the web application will be prioritized while maintaining the existing backend Oracle database. Not only contributing to development tasks but also providing leadership in technical design, code quality assurance, and team coordination. The consultant will act as a bridge between developers and leads, ensuring alignment with architectural and security standards, accessibility compliance, and agile delivery practices.

Tasks & Responsibilities:

Analyze requirements and prepare appropriate specifications.
Code .NET services in C# to meet business security, architecture, and accessibility requirements with automated tests.
Implement Procedural Language/Structured Query Language (PL/SQL) code and stored procedures to assist in data manipulation.
Developing the necessary Application Programming Interfaces (APIs) and services for data processing and manipulation.
Assist in leading team meetings and provide weekly progress reports to management.
Participate in agile scrum meetings with the clients, staff or technical design meetings.
Analyze system specifications for 3-tier based application development, to identify information, procedures and decisions flows.
Ensure applications meet the Government of Canada’s Common Look and Feel (CLF) and the WCAG 2.1 accessibility guidelines.
Prepare solutions and recommend the best options.
Conduct unit tests and integration tests.
Facilitate knowledge transfer to designated departmental staff at the request of the Technical Authority.
Provide progress reports during team daily stand-ups, including completed activities, planned activities for the next period, risks/issues, and corrective actions.
Contribute to solution architectural documentation, technical documents, presentations, and other materials as requested.
Amend, expand and refine the software to respond to new challenges and problems as required.
Translate specification documents and/or user stories into effective program code.
Document progress within the project Azure Dev Ops (ADO) space following an Agile development methodology, with regular sprints and iterations.
Use ADO for project management, task tracking and collaboration.
Lead technical design sessions and contribute to architectural decisions in collaboration with the existing Tech Lead.
Mentor junior developers, review code, and ensure adherence to best practices in C#, .NET, and Oracle integration.
Coordinate sprint planning and retrospectives, ensuring alignment with Agile methodology and project timelines.
Oversee module integration, ensuring consistency across APIs, Model-View-Controller (MVC) components, and backend procedures.
Validate accessibility and CLF compliance across all modules and provide guidance on remediation strategies.
Support DevOps practices, including Continuous Integration/ Continuous Delivery (CI/CD) pipeline improvements and deployment automation, and automated health checks and monitoring.
Collaborate with internal Information Technology (IT) teams to verify departmental compliance with security, architecture, and accessibility.
Contribute to risk management, identifying technical risks early and proposing mitigation strategies.

Mandatory Qualifications:

Must have 10+ years of recent experience working as a senior IT Architect, Software Application Architect or similar.
Must have 3+ years of recent experience with the below technologies:
- Azure Dev Ops (ADO)
- Visual Studio 2022 (software and license)
- Development and coding using C# and utilizing the Web Experience Toolkit (WET) template (Centrally Deployed Template Solution)
- Representation State Transfer (REST) Client Visual Studio Extension
- .Net Software Development Kit (SDK)
- Global Information Tracker (GIT)
- Oracle Client 64 bit (19CR364)
- Oracle Structure Query Language (SQL) Developer
Must hold a valid Reliability Security Clearance and have experience working with the Federal Government.
Must have a Canadian university degree or college/CEGEP diploma related to computer science, business administration, information technology, engineering or the equivalent as established by a recognized Canadian academic credentials assessment service. A copy of the degree or diploma must be provided upon request.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

NTT DATA s'efforce de recruter des personnes exceptionnelles, innovantes et passionnées qui souhaitent évoluer avec nous. Si vous souhaitez intégrer une organisation inclusive, adaptable et avant-gardiste, postulez dès maintenant.

Nous recherchons actuellement un architecte de logiciels d'application pour rejoindre notre équipe au Canada.

Résumé du projet :

Nous recherchons un architecte logiciel d'application de niveau 3. Cette initiative est essentielle car le client s'apprête à mettre fin au support Oracle pour son application front-end, qui repose actuellement sur Oracle Forms et Reports. Le projet vise à remplacer l'interface existante par une solution moderne conforme aux normes d'accessibilité du département et respectant les bonnes pratiques de développement web. La refonte et le développement de l'application web seront prioritaires, tout en maintenant la base de données Oracle existante. Le consultant contribuera non seulement aux tâches de développement, mais assurera également le leadership en matière de conception technique, d'assurance qualité du code et de coordination d'équipe. Il fera le lien entre les développeurs et les responsables, garantissant le respect des normes d'architecture et de sécurité, la conformité aux normes d'accessibilité et les pratiques de développement agile.

Tâches et responsabilités :

Analyser les exigences et préparer les spécifications appropriées.
Programmer des services .NET en C# afin de répondre aux exigences de sécurité, d’architecture et d’accessibilité de l’entreprise, avec des tests automatisés.
Implémenter du code PL/SQL et des procédures stockées pour faciliter la manipulation des données.
Développer les interfaces de programmation (API) et les services nécessaires au traitement et à la manipulation des données.
Contribuer à l’animation des réunions d’équipe et fournir des rapports d’avancement hebdomadaires à la direction.
Participer aux réunions agiles (méthode Scrum) avec les clients, le personnel ou aux réunions de conception technique.
Analyser les spécifications système pour le développement d’applications à trois niveaux afin d’identifier les flux d’information, les procédures et les processus décisionnels.
S’assurer que les applications respectent l’interface utilisateur commune (IUC) du gouvernement du Canada et les normes d’accessibilité WCAG 2.1.
Préparer des solutions et recommander les meilleures options.
Effectuer des tests unitaires et des tests d’intégration.
Faciliter le transfert de connaissances au personnel désigné du département à la demande de l'autorité technique.
Fournir des rapports d'avancement lors des réunions quotidiennes de l'équipe, incluant les activités réalisées, les activités planifiées pour la période suivante, les risques/problèmes et les actions correctives.
Contribuer à la documentation d'architecture de la solution, aux documents techniques, aux présentations et autres supports, selon les besoins.
Modifier, étendre et optimiser le logiciel pour répondre aux nouveaux défis et problèmes, le cas échéant.
Traduire les documents de spécification et/ou les récits utilisateurs en code fonctionnel.
Documenter l'avancement du projet dans l'environnement Azure DevOps (ADO) en suivant une méthodologie de développement Agile, avec des sprints et des itérations réguliers.
Utiliser ADO pour la gestion de projet, le suivi des tâches et la collaboration.
Animer des ateliers de conception technique et contribuer aux décisions architecturales en collaboration avec le responsable technique.
Encadrer les développeurs juniors, examiner le code et garantir le respect des bonnes pratiques en C#, .NET et intégration Oracle.
Coordonner la planification des sprints et les rétrospectives, en veillant à leur alignement avec la méthodologie Agile et les échéanciers du projet.
Superviser l'intégration des modules, en garantissant la cohérence des API, des composants MVC et des procédures backend.
Valider l'accessibilité et la conformité aux normes CLF de tous les modules et fournir des recommandations sur les stratégies de correction.
Soutenir les pratiques DevOps, notamment l'amélioration du pipeline CI/CD, l'automatisation des déploiements, ainsi que les contrôles d'intégrité et la surveillance automatisés.
Collaborer avec les équipes informatiques internes pour vérifier la conformité du département en matière de sécurité, d'architecture et d'accessibilité.
Contribuer à la gestion des risques, en identifiant rapidement les risques techniques et en proposant des stratégies d'atténuation.

Qualifications obligatoires :

Posséder au moins 10 ans d’expérience récente à titre d’architecte informatique senior, d’architecte d’applications logicielles ou dans un poste similaire.
Posséder au moins 3 ans d’expérience récente avec les technologies suivantes :
- Azure DevOps (ADO)
- Visual Studio 2022 (logiciel et licence)
- Développement et programmation en C# avec le modèle Web Experience Toolkit (WET) (solution modèle déployée de façon centralisée)
- Extension Visual Studio pour le client REST
- Kit de développement logiciel (SDK) .NET
- Global Information Tracker (GIT)
- Client Oracle 64 bits (19CR364)
- Développeur SQL Oracle
Détenir une habilitation de sécurité de fiabilité valide et posséder une expérience de travail avec le gouvernement fédéral.
Détenir un diplôme universitaire canadien ou un diplôme collégial (cégep) en informatique, en administration des affaires, en technologies de l’information, en génie ou l’équivalent reconnu par un organisme canadien d’évaluation des titres de compétences. Une copie du diplôme devra être fournie sur demande.

À propos de NTT DATA :

NTT DATA est un innovateur mondial de confiance, pesant 30 milliards de dollars, spécialisé dans les services aux entreprises et les technologies. Nous servons 75 % des entreprises du Fortune Global 100 et nous engageons à aider nos clients à innover, optimiser et transformer leurs activités pour assurer leur réussite à long terme. En tant que Top Employer mondial, nous comptons des experts diversifiés dans plus de 50 pays et un solide écosystème de partenaires composé d'entreprises établies et de start-up. Nos services incluent le conseil aux entreprises et aux technologies, les données et l'intelligence artificielle, les solutions sectorielles, ainsi que le développement, la mise en œuvre et la gestion d'applications, d'infrastructures et de connectivité. Nous sommes l'un des principaux fournisseurs mondiaux d'infrastructures numériques et d'IA. NTT DATA fait partie du groupe NTT, qui investit plus de 3,6 milliards de dollars chaque année en R&D pour aider les organisations et la société à évoluer sereinement et durablement vers l'avenir numérique. Retrouvez-nous sur us.nttdata.com

NTT DATA s'efforce de rendre https://us.nttdata.com accessible à tous les utilisateurs. Si vous souhaitez nous contacter concernant l'accessibilité de notre site web ou si vous avez besoin d'aide pour postuler, veuillez nous contacter à l'adresse https://us.nttdata.com/en/contact-us. Ces coordonnées sont réservées aux demandes d'adaptation et ne peuvent être utilisées pour connaître l'état d'avancement des candidatures. NTT DATA souscrit au principe de l'égalité des chances. Les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'identité de genre, d'origine nationale, de handicap ou de statut d'ancien combattant protégé. Pour consulter notre déclaration de politique d'égalité des chances en matière d'emploi, veuillez cliquer ici. Pour plus d'informations sur vos droits en matière d'égalité des chances en matière d'emploi, veuillez cliquer ici. Pour plus d'informations sur la transparence des salaires, veuillez cliquer ici.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Sales Leader Senior Director - Canada (Toronto, ON, CA)

Req ID: 361554

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sales Leader Senior Director - Canada to join our team in Toronto, Ontario (CA-ON), Canada (CA).

NTT DATA is a global leader in business advisory, IT, and technology services, distinguished by deep industry expertise and a strong commitment to innovation. We deliver technology-driven, industry-specific solutions that leverage AI, data analytics, and cloud services to optimize operations and accelerate transformation. By combining extensive capabilities in applications, digital, advisory consulting, business process outsourcing, data and analytics, and infrastructure services—alongside our strategic alliance partners—we help clients achieve measurable business outcomes and long-term value.

We seek a dynamic, entrepreneurial, and results-oriented Sales Lead Senior Director to drive growth across our Products Vertical (Automotive, Manufacturing, Energy & Utilities, Retail & CPG, Telecom/Media, and Travel & Transportation) in Canada. This leader will own full-cycle growth strategy—from market planning and execution to building, scaling, and mentoring a high-performing new-logo acquisition team. The ideal candidate will combine strategic vision with hands-on leadership, strong industry acumen, and a passion for delivering exceptional results.

Responsibilities:

Strategic Leadership

Design and execute go-to-market strategies utilizing an entrepreneurial mindset focused on market penetration for Products industry clients.
Drive revenue growth through new-client acquisition and market expansion initiatives.
Build and strengthen C-level relationships to position NTT DATA as a trusted advisor.

Sales & Business Development

Lead and develop a team of Sales Executives and Account Managers to achieve multi-million‑dollar revenue targets.
Oversee pipeline management, forecasting, governance, and deal strategy for complex enterprise pursuits.
Ensure adherence to pricing, contracting, compliance, and risk-management policies.

Industry & Solution Expertise

Apply strong understanding of industry trends to shape differentiated value-focused propositions.
Partner with internal business functions (Client Growth Office, Finance, Marketing, Legal, Talent Acquisition, Line-of-Business Leaders, Technology Solution Leads, and external alliance partners to optimize sales execution.
Lead pursuit strategy, and executive-level presentations for large transformation deals.

Team Leadership

Recruit, hire, mentor, and elevate high-performing sales talent.
Build a culture of accountability, collaboration, and continuous improvement.

Qualifications:

15+ years’ overall experience in IT Services, Consulting, and/or Technology Solutions

Understanding of offerings portfolio to include: Application Services, Business Process Outsourcing, Cloud, Consulting, Digital, AI, Data & Analytics, Sustainability Services, and Infrastructure Solutions.

10+ years in enterprise sales with proven success in increasing market penetration/growth and go‑to‑market innovation.
10 years of industry experience within a combination of Automotive, Manufacturing, Energy & Utilities, Retail & CPG, Telecom/Media, and/or Travel & Transportation.
or related industries, including digital transformation, cloud, application modernization, and managed services.
5+ years in building and leading a full-cycle, geographically dispersed sales organization involving complex enterprise sales cycles and TVC exceeding $200M+ annually.
Bachelor’s degree required; MBA preferred.

Why NTT DATA?

Transformation happens when we ignite change. Join a global leader utilizing a consultative approach, deep industry expertise and leading-edge technologies to help our clients worldwide accelerate their AI and digital journey. Ranked as one of the world’s most valuable brands, NTT DATA pushes the boundaries on what’s possible to simplify your digital transformation. Ignite tomorrow, today!

#MFGsales

#ussalesjobs

#LI-SGA

About NTT DATA

Industry Consulting Consultant (Ottawa, ON, CA)

Req ID: 365175

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Industry Consulting Consultant to join our team in Ottawa, Ontario (CA-ON), Canada (CA).

Day to Day job Duties:

Confers with product team members and clients regularly to identify digital needs and determines how the desired results can be achieved.
Analyzes existing systems and applications and develops or recommends new systems or modifications to existing systems.
Reviews and analyzes system specifications to determine whether all required elements have been included.
Consults with business analysts and clients to gather information about program needs, objectives, functions, features, and input and output requirements.
Analyzes, defines, and documents requirements for data, workflow, logical processes, systems environment, interfaces with other systems, internal and external checks and controls, and outputs.
Applies best practices of ServiceNow platform standards and adheres to client standards and approved programming techniques to achieve the most effective solutions.
Modifies existing applications to conform to system changes or to make improvements in the existing application.
Writes and maintains documentation to describe program development, logic, coding, testing, changes, and corrections.
Develops test plans ensuring that unit, system, integration and user acceptance plans are complete and understood by developers and users.
Support and use the various client methodologies such as the Software Development Life Cycle (SDLC).
Demonstrate in-depth knowledge of system and integration development methodologies and practices.
Design, develop, and configure ServiceNow solutions.
Content and taxonomy strategy.
Automated test cases and support for UAT.
Develop, test, demo, and deliver solution features in sprints.
Release notes and deployment documentation.
Configure and maintain CI/CD pipelines for reliable deployments.
Fix defects.
Create technical documentation for implemented features.
Ensure alignment with architecture standards set by the client and the Strategist.
Rapid prototyping and proof-of-concept.

Basic Qualifications:

Must have a College Diploma or University Degree in an IT discipline.
Must have 7+ years of experience withing the last 10 years in ServiceNow Development.
Must have 7+ years of technical expertise in the following areas:

ServiceNow App Engine Studio: Advanced Proficiency in building apps using AES.
ServiceNow Platform Knowledge: Familiarity with tables, forms, ACLs, and Flow Designer.
Low-Code Development: Ability to create apps without heavy scripting.
ServiceNow Employee Center / EC Pro.
HRSD, ITSM, and Employee Workflows.
Knowledge Management, taxonomy design, and content governance.

Strong delivery skills and ability to work in agile sprints and deliver rapid prototypes.
Strong collaboration and documentation skills.

Travel: Ottawa , Hybrid

Degree:

Nice to Have/preference

Experience with business requirements gathering.
Experience with ServiceNow Studio for advanced scripting.
Experience with Service Portal widgets, Next Experience.
Knowledge of Integration Hub, Performance Analytics, and UI Builder.
Strong UX and accessibility awareness.
Experience in Azure DevOps pipelines.
Possess a ServiceNow Certification (Application Developer, Implementation Specialist or System Administrator).
Bilingual in English and French.
Previous experience with the federal government crown Corp or other public sector preferred

About NTT DATA

Inbound Customer Service Representative - Telecommunications (Ottawa, ON, CA)

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.

A Career at NTT DATA Means:

Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

What else does NTT DATA Offer? We’re glad you asked!

Comprehensive benefits package (medical, vision, and dental)
Employee Assistance Program
RRSP program options
Short- and Long-Term Disability options
Rewards and Recognition programs
Internal career advancement opportunities

Position Overview:

The Inbound Customer Service Representative supports customers of a telecom provider by handling inquiries of account related questions for internet, Wi‑Fi, and home connectivity services. This role focuses on delivering clear, friendly, and accurate assistance, while maintaining professionalism and empathy.

Position: Technical Sales Specialist (English)
Position Location: Ottawa - 2175 Robertson Rd, Nepean, ON K2H 5Z2
Hours of Work: Shifts rotate between Tuesday-Sunday, 9:00am – 8:00pm EST
Rate of Pay: $19.00 CAD/Hour

Responsibilities:

Answer inbound calls from clients regarding internet, Wi‑Fi, modem, and account‑related questions.
Perform mild troubleshooting, such as guiding customers through modem resets, checking connections, verifying outages, and reviewing basic Wi‑Fi settings.
Provide clear explanations of plans, billing, usage, equipment, and service features.
Create and update customer accounts, service tickets, and documentation in CRM systems.
Educate customers on self‑service tools, equipment care, and tips for improving home Wi‑Fi performance.
Maintain professionalism and empathy, especially when assisting customers experiencing service interruptions or frustration.
Coordinate with technical support teams or field technicians when issues require escalation.

Requirements:

High School Diploma Required.
Minimum 1 year experience in customer service is required.
Previous experience in a call centr or technical support environment is an asset.
Basic understanding of internet and Wi‑Fi concepts (modems, routers, signal strength) or willingness to learn.
Strong communication skills with the ability to explain technical steps in simple, friendly language.
Comfortable navigating multiple systems and multitasking during calls.
Patient, solution‑oriented, and able to remain calm under pressure.
Reliable, punctual, and able to work in a metric-driven environment.
Familiarity with servicing customers in the United States is an asset.

This job posting is for active vacancies. Applications are pre-screened using artificial intelligence technology and reviewed by NTT DATA recruiters.

#NBIND

Inclusion. Belonging.

Unleashing the power of being unique.

We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

At NTT DATA what you do matters. Because here YOU can.

Corporate Counsel-Remote within Canada (Ontario, ON, CA)

Req ID: 364478

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Corporate Counsel-Remote within Canada to join our team in Ontario, Ontario (CA-ON), Canada (CA).

Canadian Corporate Counsel (Senior Specialist Advisor)

At NTT DATA North America, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and ability to help our clients stay ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA North America and for the people who work here.

NTT DATA America seeks a Canadian Corporate Counsel to join our Legal Department’s commercial transactions team. This attorney will support the sales and delivery organizations of NTT DATA North America and work on transactions and other matters across our various business verticals, including Healthcare & Life Sciences, Financial Services & Insurance, Products and Public. As Corporate Counsel, you will be expected to negotiate and document contracts for complex information technology (IT), applications, business process, digital, consulting and artificial intelligence (AI) services transactions. Additionally, you will support Canadian employment law and corporate governance matters as needed.

Responsibilities include:

Lead counsel in drafting, reviewing, and negotiating contracts in support of IT, applications, business process, digital, consulting and AI services sales and delivery organizations
Advise business clients on terms and conditions, and risks, in complex outsourcing relationships (including scope of the services, service level agreements, pricing schedules, intellectual property, benchmarking, termination, and IP)
Assist in developing and achieving resolutions to business disputes with customers
Enforce compliance with corporate policies
Work collaboratively with internal corporate units and global stakeholders
Manage internal executive briefings and escalations
Provide legal support for employment law issues as needed

Required Qualifications:

At least 6 years of experience as a lawyer, preferably with some law firm experience, and at least 3 years of experience drafting and negotiating complex IT services agreements, including leading or “second chairing” the negotiation of IT, applications and/or business process outsourcing agreements
Ability to exercise independent judgment and interact with senior business executives
Knowledge of the market for complex IT services
Strong written and verbal communications skills (English)
Flexibility and willingness to work with multiple stakeholders in an evolving business

Preferred Qualifications:

French written and verbal communication skills
General familiarity with Canadian employment law
General familiarity with corporate governance matters
General familiarity with Canada public sector law (Federal and Provincial)

Location:

This role may be performed remotely (within Canada) and/or from one of our Canadian hub offices in Burnaby, BC, Mississauga, ON, and Halifax.

#LI-NAM

"INDSALES"

About NTT DATA

Project Delivery Program Manager (Toronto, ON, CA)

Req ID: 346556

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Project Delivery Program Manager to join our team in Toronto, Ontario (CA-ON), Canada (CA).

We are seeking a highly skilled Project Delivery Program Manager with a proven track record in infrastructure, SaaS, discovery, and upgrade project delivery. This role requires exceptional communication skills, as the candidate will serve as the primary onsite contact with the customer and a key liaison to the PDO team. The ideal candidate will have a strong understanding of IT project management principles, processes, cost management, and vendor management.

Key Responsibilities:

Lead and manage large-scale, high-complexity global project teams.
Execute oversight support for projects, guiding cross-functional teams.
Manage the Project Startup Assurance process and provide assistance throughout the project lifecycle, including initiation, risk assessment, execution, and review.
Perform Portfolio Lead and Project Manager Talent Pool maturity assessments.
Champion and implement project management standards and value both internally and externally.
Provide effective performance reporting to clients and company management.
Develop and implement corrective action plans as needed.
Ensure project controls are in place to monitor performance.
Support sales and proposal activities with expertise in demand planning, cost estimation, FinOps, and risk management.
Coordinate sharing of leveraged resources among projects.
Lead process improvement task forces.
Mentor Portfolio Leads and Project Managers for quality improvements.

Basic Qualifications:

Minimum of 12 years of relevant experience in project management.
Bachelor’s degree or an equivalent combination of education and work experience is required; a graduate degree is preferred.
Expert proficiency in project management information systems and tools.
Must be able to travel 25% onsite to our client in Tiverton, ON.

Preferred Qualifications:

Exceptional facilitation and communication skills.
Proven experience in conflict resolution, vendor management, and negotiation techniques.
Ability to lead and mentor teams, enhancing their skills and project outcomes.

About NTT DATA

Sr. Data Business Analyst - Hybrid (Toronto, ON, CA)

Req ID: 363720

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. Data Business Analyst - Hybrid to join our team in Toronto, Ontario (CA-ON), Canada (CA).

Senior Business Analyst to support Client’s delegated authority Data Workstream.

Responsibilities:

Perform detailed source-to-target analysis, including transformation logic and data interpretation across MGA, TPA, and internal systems and data governance needs.
Develop and maintain business data dictionaries aligned to canonical CLIENT’S landing models.
Conduct gap analysis between existing BU data structures and CLIENT’S standard models.
Define business validation rules, data quality standards, and rule hierarchies for CLIENT’S Delegated Authority data from MGA / TPAs.
Develop validation playbooks to support consistent data intake across Business Units and external partners.
Support discovery and analysis of MGA and TPA data capabilities, formats, and system constraints.
Develop and maintain partner system capability matrix.
Contribute to the design of partner data onboarding playbooks and interface approaches (real-time API and bordereaux).
Facilitate SME Councils, BU discovery sessions, and Data Governance forums

Basic Qualifications:

8–10+ years’ experience as a Senior Business Analyst in data-centric or enterprise transformation programmes.
Strong experience working with complex, high-volume transactional data (policy, premium, exposure, claims, financial movements).
Experience performing detailed data analysis, source-to-target mapping, and business data definition.
Experience defining data quality rules, validation frameworks, or data governance standards.
Experience engaging directly with external partners, vendors, or third-party data providers.
Strong understanding of delegated authority insurance datasets, bordereaux processes, or equivalent delegated business models (preferred).
Experience supporting enterprise data model or data standardisation initiatives.
Excellent stakeholder management skills, with the ability to challenge, shape requirements, and drive agreement across senior stakeholders.

Education:

- Bachelor's degree in Computer Science or equivalent real-world experience

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

#LI-NorthAmerica

Sales Executive II - Provincial Government/Crown Corporations (Halifax, NS, CA)

Req ID: 346983

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Sales Executive with IT Services sales experience within the Canadian public sector. The candidate should be based in the Atlantic Canada provinces (Nova Scotia, New Brunswick, Newfoundland & Labrador, and Prince Edward Island.

Sales Executive – Atlantic Canada (Atlantic Provinces)

Provincial Government • Health Authorities • Crown Corporations • Municipalities

The Sales Executive – Atlantic Canada will be responsible for identifying, developing, and closing IT services opportunities within provincial governments, health authorities, municipal organizations, and crown corporations across Nova Scotia, New Brunswick, Newfoundland & Labrador, and Prince Edward Island. This role requires strong familiarity with Atlantic public-sector procurement environments and the ability to build trusted relationships with senior government and healthcare leaders.

Key Responsibilities:

Develop and implement strategic sales plans to expand NTT DATA’s footprint across Atlantic Canada’s public-sector landscape, with emphasis on health authorities and provincial ministries.
Identify, qualify, and pursue opportunities aligned with NTT DATA’s portfolio, including digital government modernization, cloud solutions, cybersecurity, data & AI, digital mailroom/Intelligent BPS, EMR integration, and managed services.
Cultivate strong executive relationships across Atlantic government and healthcare clients; conduct stakeholder mapping and lead pre-RFP engagement.
Partner with Client Executives, Delivery Executives, and Service Portfolio Leaders to craft customized, value-driven proposals.
Lead full-cycle sales execution, manage complex procurements, and negotiate multi-year agreements.
Meet or exceed annual sales targets and maintain accurate pipeline, forecasting, and reporting.
Enhance NTT DATA’s visibility in the region through participation in public-sector events, associations, committees, and digital government forums.

Qualifications and Experience:

10 years of IT services/solutions sales experience, with at least 5 years focused on Canadian provincial public sector (health, ministries, crowns, municipal).
5+ years of experience of closing complex, high-value contracts ($5M+ TCV).
5+ years of experience with Atlantic Canadian public-sector procurement processes and shared-services models.

Preferred Experience

Strong relationships with Atlantic provincial ministries, health authorities, crowns, and municipalities.
Deep knowledge of digital modernization, cloud, cybersecurity, analytics/AI, and managed services.
Demonstrated history of meeting or exceeding annual quotas.
Exceptional communication, presentation, negotiation, and executive relationship-building skills.

Education:

Bachelor’s degree required; MBA or advanced degree preferred.

#LI-SGA

#USSALESJOBS

About NTT DATA

Clinical Service Associate (remote) (Halifax, NS, CA)

Req ID: 358112

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Clinical Service Associate (remote) to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA).

NTT DATA Canada is currently seeking a Clinical Service Desk Helpdesk Associate to join our team in Halifax, NS (remote).

Must be available & able to work for ALL shifts including weekends & holidays.

Time zones supported will vary.

Prefer applicants based from Halifax, NS

All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements.

NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.

Responsibilities

This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365.
All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift.
Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality.
Track and document the appropriate comments and close or escalate the incident tickets and related issues in a timely manner.
Responsible for driving resolution of incidents on a 24/7 desk.
Read text on computer screens for the duration of the shift.
Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks.
Ensure a quiet, private workspace with high speed, wired internet.
Travel up to 10% of the time, if required.
Lift up to 25 lbs. if needed for equipment setup.
Have a working cell phone for manager communication and Two-Factor Authentication.

Qualifications:

Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education).
Minimum of 1 year of technical troubleshooting experience with healthcare systems & customer service.
High school diploma or equivalent required.

Preferred Skills:

Experience in a call center environment.
Demonstrate a service philosophy in all interactions with clinicians and colleagues.
Effective communication and interpersonal skills.
Proficient typing and English language skills (both verbally and in writing).
Strong listening capabilities to fully understand caller’s needs / requests.
Exceptional ability to work optimally in a fast-paced environment.

About NTT DATA

Sales Executive - IT Sales - Canadian Government - Western Canada (Alberta) (Edmonton, AB, CA)

Req ID: 346984

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sales Executive - IT Sales - Canadian Government - Western Canada (Alberta) to join our team in Edmonton, Alberta (CA-AB).

Sales Executive – Western Canada (Alberta Region)

Provincial Government • Health Authorities • Crown Corporations • Municipalities

The Sales Executive – Western Canada (Alberta Region) will be responsible for identifying, developing, and closing large-scale IT services opportunities across key Alberta public-sector organizations, including Alberta Health Services, Government of Alberta ministries, provincial agencies, crown corporations, and major municipalities. This strategic sales role requires strong knowledge of provincial public-sector procurement processes, existing government and healthcare relationships, and the ability to engage senior public-sector executives to position NTT DATA as a trusted transformation partner.

Key Responsibilities:

Develop and execute strategic sales plans focused on expanding NTT DATA’s presence within Alberta’s public sector, including health authorities, ministries, crowns, and municipal organizations.
Identify, qualify, and pursue new opportunities aligned to NTT DATA’s capabilities, including digital modernization, cloud transformation, cybersecurity, data and AI, digital government, EMR/EHR integration, and managed services.
Build and manage senior client relationships, conduct stakeholder mapping, and drive pre-RFP influence to ensure NTT DATA is well-positioned for upcoming procurement opportunities.
Collaborate with Client Executives, Delivery Executives, and Service Portfolio Leaders to develop tailored, competitive solution offerings.
Manage complex deal cycles and negotiate multi-year public-sector contracts.
Achieve annual sales targets and ensure disciplined pipeline management, forecasting, and reporting.
Represent NTT DATA at key Alberta public-sector events, associations, and industry engagements to support brand visibility and market penetration.

Qualifications and Experience:

10 years of IT services/solutions sales experience, with at least 5 years focused on provincial public sector organizations (health agencies, ministries, crowns, municipalities).
5+ years of experience closing complex, high-value contracts of $5M+ TCV.
5+ years of experience and understanding of public-sector procurement process (RFP, NRFP, prequalification frameworks, shared services), particularly within Alberta.
5+ years of experience selling digital modernization, cloud, cybersecurity, analytics/AI, and managed services

Preferred Qualifications:

Established network across Alberta public-sector ecosystems (AHS, ministries, crowns, cities).
Demonstrated history of meeting or exceeding annual quotas.
Exceptional communication, presentation, negotiation, and executive relationship-building skills.

Education:

Bachelor’s degree required; MBA or advanced degree preferred.

#LI-SGA

#USSALESJOBS

About NTT DATA

PeopleSoft FSCM Development and Support - Remote (Edmonton, AB, CA)

Req ID: 362873

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a PeopleSoft FSCM Development and Support - Remote to join our team in Edmonton, Alberta (CA-AB), Canada (CA).

Day to Day job Duties: (what this person will do on a daily/weekly basis)

Work on a highly motivated, dynamic, strong development team implementing, supporting, and enhancing PeopleSoft FSCM (General Ledger, Accounts Payables, Accounts Receivables)
Design, development, debugging, bug-fixing, & unit testing of the PeopleSoft application as well as work on Support (Incident acknowledgement, analysis, resolution, testing and closure)
Interacting with business users, Functional leads & customers to understand and define requirements and participate in design & development.
Independently lead module implementations and support.

Conduct assessment and evaluation of reporting needs and make recommendations on reporting tools.
Passively monitor batch jobs and scheduled processes.
Work independently with business teams, other vendors, and technical resources to solve issues, improve processes, and test integrations points with other internal, external, and cloud applications.

Basic Qualifications:

Minimum 6-8 yrs PeopleSoft Development and Support experience
Minimum 6-8 yrs PeopleTools (People code, App Engine, Workflow, SQR, Component Interfaces, App packages, Integration Broker, web services, Query, XML publisher, Cobol and can write and understand complex SQL statements).
Good Functional exposure (about 2-4 years) in FSCM (General Ledger, Accounts Payables, Accounts Receivables)
Should be able to complete testing & reviews based on Functional & Technical designs.
Good understanding of the Functionality of FSCM modules, process flow, key application (setup and transactional) tables and flow of data into the core FSCM tables.
Must have experience working in a global delivery team (onshore and/or near-shore resources) as an Onshore/Offshore Co-Ordinator
Ability to understand customer requirements, possess clarity of thought and communication and translate business requirements/issues to technical requirements and design
Full understanding of the Software SDLC (systems development life cycle)

Knowledge in PeopleTools 8.60 or higher
Experience reviewing PeopleSoft MP, bundles, patches, regulatory updates and applying fixes

Strong analysis and problem-solving skills

Bachelors in computer science or equivalent work experience

Nice to Have; (But not a must)

Project lead experience
PeopleSoft HCM experience
PeopleSoft Campus Solutions experience

About NTT DATA

Sales Executive III (Montreal, QC, CA)

Req ID: 361606

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sales Executive III to join our team in Montreal, Quebec (CA-QC), Canada (CA).

Directeur(trice) Principal(e) des Ventes – Services et Solutions IT

Secteurs : Communications, Médias et Divertissement (CME)
Couverture additionnelle : Haute technologie & Logiciels
Localisation : Région du Grand Seattle (Télétravail)
Déplacements : ~40 % pour réunions clients, événements, conférences

Aidez‑nous à alimenter l’avenir du secteur manufacturier

Nous recherchons un(e) Directeur(trice) Principal(e) des Ventes pour rejoindre notre équipe, avec un focus sur la vente de services et solutions IT principalement dans les secteurs des Communications, des Médias et du Divertissement, tout en ayant la possibilité de vendre également dans les secteurs High‑Tech et Logiciels.

Ce poste en télétravail nécessite des déplacements réguliers pour des réunions clientèle, des conférences et divers événements.

Le/la candidat(e) idéal(e) possède une solide expérience dans la vente de solutions IT au sein de l’industrie manufacturière, ainsi qu’un historique éprouvé de conclusion de contrats d’envergure.

Ce rôle est un poste individuel et orienté “chasseur”, axé sur l’acquisition et la conclusion de nouvelles affaires avec de grandes entreprises du secteur manufacturier.

Responsabilités du poste

Développement de nouvelles affaires

Identifier, prospecter et conclure de nouvelles opportunités auprès des dirigeants C‑Level, VP et Directeurs dans les secteurs des Communications, des Médias et du Divertissement.
Élaborer et exécuter une stratégie visant l’acquisition de nouveaux logos dans le territoire assigné.
Construire et maintenir des relations durables avec les prospects, en mobilisant les ressources NTT DATA telles que le Marketing, le Consulting et le bureau du CRO.

Gestion du cycle de vente

Générer, contribuer, suivre et gérer les informations liées aux ventes et aux plans de comptes.
Promouvoir une approche de vente basée sur la création de valeur, identifier les besoins métier, développer des solutions personnalisées et établir des partenariats au niveau de la direction client.
Piloter l’ensemble du cycle de vente, de la prise de contact jusqu’à la signature, en mettant l’accent sur des solutions adaptées aux besoins du client.
Prospecter via des méthodes directes (appels, rendez‑vous) et indirectes (réseautage).

Engagement client et expertise métier

Qualifier les prospects en fonction des critères NTT DATA.
Maintenir un haut niveau de connaissances pertinentes pour échanger efficacement avec les prospects.
Réaliser des présentations auprès des dirigeants internes et des décideurs clients.
Collaborer avec les équipes techniques et les spécialistes produits pour répondre aux exigences des clients.

Collaboration et intelligence marché

Développer des relations solides avec des partenaires tiers pour offrir des solutions complètes.
Remonter à la direction les tendances du marché, les menaces concurrentielles et les opportunités pour améliorer la valeur client via des offres étendues.

Qualifications de base

Minimum 10 ans d’expérience dans la vente de solutions technologiques, services de conseil et/ou solutions IT numériques, dont au moins 70 % dans la vente de notre portefeuille de services.
Minimum 5 ans d’expérience récente dans la vente auprès de clients des secteurs Communications, Médias et Divertissement.
Historique avéré de conclusion de contrats IT de plusieurs millions de dollars (idéalement dans la fourchette de 20–25 M$+).
Diplôme de licence ou expérience équivalente (4 années supplémentaires d’expérience).
Capacité à voyager jusqu’à 40 % du temps.

Qualifications préférées

Succès démontré dans l’atteinte ou le dépassement de quotas annuels d’au moins 16 M$.
Grande énergie, sens de l’urgence, prise de décision efficace et capacité à travailler sous pression.

Si vous souhaitez une version plus courte, une version pour LinkedIn, ou un format adapté pour une fiche de poste interne, je peux vous la préparer !

We are seeking a Sr. Sales Executive to join our team, focusing on IT Services and Solutions within primarily the Communications, Media, and Entertainment industries. Additionally, this individual will have the ability to sell into Hi-Tech and Software as well. This is a remote position based in the greater Seattle area, with travel required for client meetings, events, conferences, etc. The ideal candidate will have significant experience in IT Solutions sales within the Manufacturing industry, with a proven track record of closing high-value deals. This role is an individual contributor position, focused on hunting and closing new business with top manufacturing companies.

Help Us Power the Future of Manufacturing

Job Responsibilities Include:

Hunter Role: Originate and close new business at the C-Level, VP, and Director level within the Communications, Media, and Entertainment industries.
Develop and execute a strategy for new logo acquisition within the territory.
Build and maintain relationships with prospective customers, leveraging NTT DATA resources such as Marketing, Consulting, and the CRO office.Generate, contribute, track, and manage new sales and account plan information.Promote solutions-selling with a focus on value-add techniques to identify business needs, develop customized solutions, and establish business partners at the customer's C-Suite Level.Drive the entire sales cycle from initial engagement to closed sales, focusing on value-add solutions tailored to customer needs.
Prospect for potential customers using both direct (calling, face-to-face meetings) and indirect methods (networking).
Qualify prospects against NTT DATA criteria for ideal customers and sales.
Maintain a high level of relevant domain knowledge to engage meaningfully with prospects.
Make presentations to internal and customer senior leaders and decision-makers.
Collaborate with technical staff and product specialists to address customer requirements.
Report on sales activity regularly, ensuring accuracy in tracking and managing sales and account plan information.
Cultivate strong relationships with third-party and partner companies to deliver comprehensive solutions to customers.
Provide feedback to management on market trends, competitive threats, and opportunities for enhancing customer value through extended offerings.

Basic Qualifications:

Minimum of 10 years of sales experience in Technology Solutions, Consulting Services, and/or Digital IT Solutions, with at least 70% experience in selling our portfolio of services
Minimum of 5 years of current industry experience selling into Communications, Media, and Entertainment clients
Proven record of closing multi-million dollar IT Services and Solutions deals, preferably in the $20-25M+ range.Bachelor’s degree or equivalent experience (additional 4 years of work experience).Ability to travel up to 40% of the time.

Preferred Qualifications:

Demonstrated success in meeting or exceeding annual quotas of $16M+.
High energy level, sense of urgency, decisiveness, and the ability to work well under pressure.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

#LI-NAM

#NASALES

About NTT DATA

Deskside Support Engineer (Shenzhen, GD, CN)

Req ID: 365104

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Deskside Support Engineer to join our team in Shenzhen, Guangdong (CN-GD), China (CN).

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of

Desktops, Notebooks, printers, and associated peripherals. Accountabilities includes:

Troubleshoots operational quality desktops, notebooks, printers, and associated

Peripherals.

Installs, maintains and optimizes desktop /notebook configurations at customer sites.
Diagnoses and resolves product performance problems.
Performs maintenance and repair services.
Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact Product performance.
Instructs customers in the operation and maintenance of the system.

Career Level Criteria

Knowledge of a wide range of policies and procedures for the work area.
Integrates knowledge and experience as a skilled specialist.
Possesses broad knowledge of related processes, disciplines and/or technologies and their Interdependencies.
Possesses deep technical knowledge in an area of specialization.
Soft skills to handle internal audit and external inspection as the representative of the team.

Problem Solving

Develops solutions to complex technical problems, which may impact multiple work areas.
Probes beyond the stated situation to identify underlying issues and consider possible alternatives.
Recognizes and acts on inconsistencies in data.
May develop new techniques and procedures.
Work requires the exercise of discretion and independent judgment to investigate and resolve problems or situations.
Recommends and assists in the implementation of changes to policies / procedures as appropriate.
Understands the implications of actions and decisions within work area and across teams.
Resolves complex issues escalated from less- experienced team members.

Job Level Criteria

Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops/notebooks/printers.
Identifies potential issues that could adversely impact end user experience and takes corrective action.
May respond to calls after normal business hours per leader instructions.
Travel is required.

Job Experience

4-6 years of relevant experience.
Strong knowledge of Windows operating system environment.
Solid customer interaction skills.
A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.

About NTT DATA

Bilingual Financial Customer Service Representative (Calgary, AB, CA)

Req ID: 347533

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Bilingual Financial Customer Service Representative to join our team in Alberta, Manitoba, Ontario, New Brunswick, and Nova Scotia Canada (CA).

Position Overview:

As a Financial Bilingual Customer Service Representative, you will serve as a trusted Brand Ambassador and the first point of contact for our customers in both English and French. We’re seeking individuals who are genuinely passionate about helping people—those who enjoy solving problems, answering questions, and creating meaningful customer experiences. If you’re committed to delivering exceptional service with empathy, professionalism, and a positive attitude, we’d love to have you on our team. Together, we’ll make every customer interaction not just successful, but truly enjoyable.

Position: Financial Bilingual Customer Service Representative
Position Status: Full Time - Remote
Hours of Work: Monday-Sunday 7:00am-11:00pm EST
Rate of Pay: $21.17/Hour English/French

Location: Open to residents of Nova Scotia, Ontario, Alberta, Manitoba, and New Brunswick

Responsibilities:

Answer incoming telephone inquiries in accordance with Call Center guidelines
Follow up on escalated calls, as required
Submit fulfillments or research cases for callers’ inquiries if applicable
Identify and inform Supervisor of complaints as well as trends and opportunities to improve service levels, apparent by the nature and number of inquiries
Develop a thorough knowledge and understanding of the services offered by clients to their Shareholders and keep up to date on circumstances which affect the Shareholders
Ensure compliance with policies and procedures and regulatory requirements
Maintain a professional tone and positive attitude to callers
Responsible for answering calls for a baseline of 7 hours daily
A self-starter and takes initiative to take on new projects and additional responsibilities
Other duties and responsibilities as assigned

Requirements:

Demonstrated passion for customer satisfaction excellence and prior experience is an asset.
Fluent in English; Bilingual (French) is required.
Interactive customer service environment required.
Related experience in the food and/or retail industry considered an asset.
Strong and developed oral and written communication skills, including typing, spelling, and grammar.
Demonstrated ability to implement change efforts.
Ability to learn new skills/concepts and apply this knowledge quickly and accurately.
Advanced knowledge of PCs and familiarity with system navigation.
Positive attitude and demonstrated ability to get along with others.
Professional, empathetic, and naturally caring conversational style.
Display tact and diplomacy in handling all levels of customer interaction.
Ability to resolve complex, and often sensitive customer complaints/inquiries in a professional manner in accordance with company policies and procedures, values, and best practice.
Ability to work all required shifts.

Inclusion. Belonging.

Unleashing the power of being unique.

At NTT DATA what you do matters. Because here YOU can.

Senior Sales Executive(Energy/Oil & Gas) (Calgary, AB, CA)

Req ID: 351575

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Sales Executive(Energy/Oil & Gas) to join our team in Calgary, Alberta (CA-AB), Canada (CA).

We are seeking a Sr. Sales Executive to join our team, focusing on IT Services and Solutions within primarily the Energy/Oil & Gas industries. This is a remote position based in the greater Calgary area, with travel required for client meetings, events, conferences, etc. The ideal candidate will have significant experience in IT Solutions sales within the Manufacturing industry, with a proven track record of closing high-value deals. This role is an individual contributor position, focused on hunting and closing new business with top energy companies.

Help Us Power the Future of Energy!

Job Responsibilities Include:

Hunter Role: Originate and close new business at the C-Level, VP, and Director level within the Energy, Oil & Gas industries.
Develop and execute a strategy for new logo acquisition within the territory.
Build and maintain relationships with prospective customers, leveraging NTT DATA resources such as Marketing, Consulting, and the CRO office.Generate, contribute, track, and manage new sales and account plan information.Promote solutions-selling with a focus on value-add techniques to identify business needs, develop customized solutions, and establish business partners at the customer's C-Suite Level.
Drive the entire sales cycle from initial engagement to closed sales, focusing on value-add solutions tailored to customer needs.
Prospect for potential customers using both direct (calling, face-to-face meetings) and indirect methods (networking).
Qualify prospects against NTT DATA criteria for ideal customers and sales.
Maintain a high level of relevant domain knowledge to engage meaningfully with prospects.
Make presentations to internal and customer senior leaders and decision-makers.
Collaborate with technical staff and product specialists to address customer requirements.
Report on sales activity regularly, ensuring accuracy in tracking and managing sales and account plan information.
Cultivate strong relationships with third-party and partner companies to deliver comprehensive solutions to customers.
Provide feedback to management on market trends, competitive threats, and opportunities for enhancing customer value through extended offerings.

Basic Qualifications:

Minimum of 10 years of sales experience in Technology Solutions, Consulting Services, and/or Digital IT Solutions, with at least 70% experience in selling our portfolio of services
Minimum of 5 years of current industry experience selling into Energy, Oil & Gas clients
Proven record of closing multi-million dollar IT Services and Solutions deals, preferably in the $20-25M+ range.Bachelor’s degree or equivalent experience (additional 4 years of work experience).Ability to travel up to 40% of the time.

Preferred Qualifications:

Demonstrated success in meeting or exceeding annual quotas of $16M+.
High energy level, sense of urgency, decisiveness, and the ability to work well under pressure.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $160,000 - $287,000 . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

#MFGsales

#ussalesjobs

#LI-SGA

#salesenergy

About NTT DATA

Finance Functional Analyst (Hyperion) - Remote (Toronto, ON, CA)

Req ID: 364741

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Finance Functional Analyst (Hyperion) - Remote to join our team in Toronto, Ontario (CA-ON), Canada (CA).

We are seeking an experienced Finance Functional Analyst with strong financial domain expertise and hands‑on exposure to enterprise finance applications. The ideal candidate will have a background in financial consolidation, reporting, banking, cash management, taxation, and payments, along with experience working across modern financial platforms such as Hyperion (HFM/Essbase), Kofax OCR and HighRadius.

This role requires someone who can collaborate with Finance, IT, and Operations teams to support, enhance, and optimize existing financial systems and integrations.

Key Responsibilities

1. Financial Systems Support & Enhancements

Provide technical and functional support for financial applications.
Act as the primary liaison between business users and IT for issue resolution, enhancements, and optimization efforts.
Provide hands on technical support for one or more of the following financial applications - Hyperion (HFM/Essbase), Kofax OCR and HighRadius
Ability to troubleshoot issues and drive issue resolution.

2. Integration & Data Flow

Ensure seamless data exchange between finance systems such as Hyperion, ERP, BlackLine, HighRadius, and banking interfaces.
Understand and support integrations involving:

PDF data extraction (Kofax OCR)
Banking files (SWIFT, BAI2, ACH formats)
Payment processing (WorldPay / Paymetric)
Tax reporting interfaces (Taxware, EDICOM)

3. Continuous Improvement

Recommend technology and process improvements that enhance financial operations efficiency.
Work with cross‑functional teams to automate manual financial workflows using the appropriate tools.

Required Skills and Qualifications

Financial Domain Experience

Strong background in:

Financial consolidation & management reporting - Require 3+ Years of experience
Taxation workflows (indirect & corporate tax) - Require 2+ Years of experience
Payments and payment gateway processes - Require 2+ Years of experience
AP/AR lifecycle and accounting workflows - Require 3+ Years of experience

Technical / Application Expertise

5+ years of hands-on experience with one or more of the following applications - Hyperion, Kofax and High Radius is preferred.
Familiarity with one or more of the following is preferred. -

BlackLine
Concur Travel & Expense
WorldPay / Paymetric
Taxware
Workiva
GDS SWIFT NET
Autobanking, EDICOM
FS2 AP Workflow / Dolphin
Lease Accelerator
CXO Reporting

Functional/Technical Abilities

Strong understanding of GL, AP, AR, Treasury, and Tax processes.
Ability to read financial data models, mapping rules, validation logic.
Ability to work with IT teams on integrations, testing, and issue triage.
Understanding of financial controls, audit principles, and compliance.

About NTT DATA

#LI-NorthAmerica

SAP Commerce/Hybris Support Engineer (remote) (Toronto, ON, CA)

Req ID: 364512

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SAP Commerce/Hybris Support Engineer (remote) to join our team in Toronto, Ontario (CA-ON), Canada (CA).

We are currently seeking an SAP Commerce/Hybris Support Engineer to join our team in Toronto, ON (remote).

In this Support Engineer role, provide technical support for SAP Commerce (Hybris) platforms. This includes troubleshooting storefront issues, resolving performance bottlenecks, stabilizing integrations, monitoring cloud environments, and supporting global eCommerce operations.

Troubleshoot storefront, Backoffice, OCC API, and SmartEdit issues.
Handle incident tickets, perform impact analysis, and provide permanent fixes.
Support SAP Commerce deployments, environment maintenance, and patches.
Monitor application logs, JVM performance, caches, and Solr search availability.
Identify and resolve issues related to clustering, load balancing, and database performance.
Troubleshoot integrations with S/4HANA, ERP, CRM, OMS, PIM, payment gateways, and third-party systems.
Validate API payloads (JSON/XML), fix sync problems, and resolve data flow failures.
Monitor cloud deployments (SAP Commerce Cloud, AWS, Azure).
Support CI/CD pipelines, automated builds, and release deployments.
Work with product owners, QA, DevOps, and business teams.
Participate in problem management, preparing RCA reports and preventive action plans.

Qualifications

8+ years of SAP Commerce/Hybris support or development experience.
8+ years of strong Java/Spring and REST API debugging skills.
8+ years of experience with Solr, caching layers, CDN troubleshooting, and performance tuning.
5+ years of Knowledge of SAP integrations and data models.

About NTT DATA

Remote Bilingual Customer Service Representative (English/French) (Ottawa, ON, CA)

Req ID: 347529

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in the possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.

A Career at NTT DATA Means:

Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

We are currently seeking a Bilingual Customer Service Representative to join our team in Alberta, Manitoba, New Brunswick, and Nova Scotia Canada (CA).

Position Overview:

As a Bilingual Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!

Position: Customer Service Representative
Position Status: Full Time - Remote
Hours of Work: Monday - Sunday 8:00am - 12:00am EST
Rate of Pay: $16.20 - $18.50/Hour
Location: Open to residents of Alberta, Manitoba, New Brunswick, and Nova Scotia

Responsibilities:

Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.
To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.
Respond to complex customer inquiries and complaints in a highly informed, accurate and responsible manner in accordance with resources provided.
Accurately complete appropriate documentation for each interaction, and wrap up by inputting data for call history, sending messages to appropriate third parties when required, and/or initiating the necessary customer fulfillment.
Remain current on program and product information by being committed to continuous learning.
Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.

Requirements:

Strong written and verbal skills in both English and French languages.
Demonstrated passion for customer satisfaction excellence and prior experience is an asset.
Interactive customer service environment required.
Related experience in the food and/or retail industry considered an asset.
Strong and developed oral and written communication skills, including typing, spelling, and grammar.
Demonstrated ability to implement change efforts.
Ability to learn new skills/concepts and apply this knowledge quickly and accurately.
Advanced knowledge of PCs and familiarity with system navigation.
Positive attitude and demonstrated ability to get along with others.
Professional, empathetic, and naturally caring conversational style.
Display tact and diplomacy in handling all levels of customer interaction.
Ability to resolve complex, and often sensitive customer complaints/inquiries in a professional manner in accordance with company policies and procedures, values, and best practice.
Ability to work all required shifts.

This job posting is for active vacancies. Applications are pre-screened using artificial intelligence technology and reviewed by NTT DATA recruiters.

#BIND

Inclusion. Belonging.

Unleashing the power of being unique.

At NTT DATA what you do matters. Because here YOU can.

DFS Coordinator (Apra Harbor, GU, US)

Req ID: 346676

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a DFS Coordinator to join our team in Apra Harbor, Guam (US-GU), United States (US).

NTT DATA Federal Services is looking for an individual to join our team in Guam as a Departure From Specification (DFS) Coordinator. Duties are to include:

Duties:

Perform work that requires a practical knowledge of the nature and operations of submarine repairs and refurbishments.
Understand the unique requirements of nuclear powered vessels.
Administer the DFS system for submarines to:

Establish and maintain systems of processing requests for DFSs.
Review and evaluate DFS requests and obtain clarification of technical specifications from the military customer.
Assist Ship's Force in preparing and processing DFSs as allowed by JFMM.
Ensure submission of form 4790/2K to document DFS required action in CSMP.
Maintain files of outstanding DFSs.
Pursue clearing of DFSs.

Advise and assist the Material/Quality Assurance Officer on matters pertaining to QA, SOC, FBW and SUBSAFE programs including:
Organize and implement a QA program to carry out the provisions of the JFMM and P-9290.
Organize and implement a program for submarines to verify performance of required maintenance to sustain the material condition necessary to support URO to authorized operating depth.
Ensure the ship's Underway Certification Continuity Report for Submarines, when required by JFMM, is received before the ship is underway.
Review the Underway Certification Continuity Report for Submarines to ensure that it is in the proper format and includes all reports required.
Following depot availability, perform 100% review of Controlled Work Packages before the vessel is allowed to operate.
Assist in 3M inspections, fleet maintenance activity, Quality Assurance and material management assessments as requested.

Basic Qualifications:

Minimum 3 years of experience with the QA program and FMP management practices and a thorough knowledge of automated modernization information systems applicable to Departure from Specifications (DFS), electronic DFS (eDFS), ATIS, VSB and SHIPALTS and A&Is contractor and installation activities.
Minimum 3 years of experience in submarine maintenance, IMA, or submarine repair
Minimum 3 years of experience as a Quality Assurance Inspector (QAI) or ship’s 3M Coordinator or monitoring the 3M or QA system while working in a Submarine Material Office (N4 Squadron, FMA, Shipyard or higher).
Active Secret security clearance

Preferred Qualifications:

BA/BS Degree

About NTT DATA

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

Information Security (Sao Paulo, SP, BR)

Req ID: 358908

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Information Security to join our team in Sao Paulo, São Paulo (BR-SP), Brazil (BR).

Information Security Senior Specialist (On site: Itaqui, Itapevi)

Responsibilities

• Gather & Analyze Requirements of – System, Capabilities, Users, Roles, Processes & Data and Document them in Customer accepted formats/ Templates.

• Collaborate with team members and participate in designing optimum solution for the signed off requirements.

• Receive demands related to information security and apply them in the computing environment.

• Strong verbal and written and communications skills with the ability to communicate at all levels of business.

• High energy, self-motivated, should be able to accomplish project goals with minimal or no supervision. Skills needed

• Deep knowleadge of GPO and AD

• Fortigate firewall configuration

• Fortigate firewall knowleadge

• Hands on

• Implement remediation needed

• Knowleadge of Crowdstrike

• Knowleadge of Qualys

• knowleadge of RSA MFA application

• knowleadge of traffic analysis technicals

• Knowleadge of traffic routes and protocols

• Knowleadge of WPA2-Enterprise and radius

• Knowleadge WiFi in general

• Linux Server specific knowledge

• Microsoft Client specific knowleadge

• Microsoft Server specific knowledge

• Patching process knowleadge

• Project management skill

• Remediation process for systems and applications

• Security alert analysis Technical Needs

• Migrate from Windows Server outdated version to newer

• Migrate from Windows Client outdated version to newer

• Migrate from Linux outdated versions to newer

• Manage group policy and active directory

• Manage Qualys remediation

• Manage Crowdstrike security alerts

• Implement/maintain MFA - VPN clients and Remote Desktop

• Adoption of proxy for browsing and restrict traffic from servers

• Implement encryption on WiFi networks

• Security patching of Linux systems LANGUAGE

• Fluent English (both) Brazilian Position

• Fluent Portuguese Ecuador/Colombia Position

• Fluent Spanish

Basic Qualification

8+years of Relevant experience

Near-shore, Itapevi, Brazil; Portuguese and English a must

#LI-LATAM

About NTT DATA

Software Development Specialist (São Paulo, SP, BR)

Req ID: 347194

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Development Specialist to join our team in São Paulo, São Paulo (BR-SP), Brazil (BR).

Hands-on development experience in Core Java with at least 3 years of experience Should have worked on few Projects in Java tech stack.

6-9 overall Software expereince

Strong in Java

Experience with SQl, Splunk, Git, Spring Boot, Hibernate/JPA, RESTful APIs, Microservices, Maven/Gradle

Hands on expereince using Service now and process workflow

Details:

3+ years of Experience

Work on supporting Product servers and clients on cutting-edge platforms. Contribute to our continuous improvement and continuous delivery

Continually focus on enhancing the performance of the Java applications

Design, develop, test, and deploy bug fixes and small enhancements in Java-based applications.

Use frameworks and tools such as:Spring Boot, Hibernate/JPA, RESTful APIs, Microservices, Maven/Gradle.

Perform code reviews, ensure adherence to coding standards, and optimize for scalability and performance.

Support application deployments in production and pre-production environments Experience working on DB and good with SQL queries

Create and maintain CI/CD pipelines (e.g., Jenkins, GitLab CI/CD, Azure DevOps).

Validate and test builds before release to minimize downtime and rollback scenarios

Automate repetitive support tasks using shell scripts or Python utilities.

Experience with using Splunk for debugging and logs

Work effectively in collaboration with other team members

Implement new tool functionalities that support changing business requirements

Develop functions that automate provisioning and access management primary/secondary controls

Develop functions that help improve user experience

Provide technical feedback and support to Development teams

Perform detailed RCA of issues in production, and implement corrective actions

Validated collaboration and communication skills, being able to lead in a global environment

Understanding of Agile principles will be added advantage.

Participate in Requirements gathering, design and implementation by collaborating closely with all the stakeholders

Maintain knowledge base articles, troubleshooting guides, and deployment runbooks.

Ensure all changes are documented and aligned with audit and compliance standards.

Conduct knowledge transfer (KT) sessions for new team members.

About NTT DATA

JAVA Developer (São Paulo, SP, BR)

Req ID: 347197

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a JAVA Developer to join our team in São Paulo, São Paulo (BR-SP), Brazil (BR).