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Quality Assurance Technical Analyst

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Date: Sep 16, 2022

Location: Albany, NY, US

Company: NTT DATA Services

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Quality Assurance Technical Analyst to join our team in Albany, New York (US-NY), United States (US).

Overview of job:

The Senior Technical Analyst will report to the Medicaid Data Warehouse (MDW) QA project manager and work with a team of MDW business and quality analysts to perform reviews and make recommendations for on-going changes, improvements, and maintenance for the MDW. The MDW was created as a central repository for all New York State Medicaid data and is one of the largest and most technologically advanced healthcare data and intelligence platforms in the United States. It contains more than six billion Medicaid claims and encounters and supports more than 1,500 users. The system allows for self-service ad hoc queries, data extraction and analytics reporting.


Responsibilities for this position include:


•  Review, identify, and document quality assurance (QA) issues and recommendations relative to the implementation ​and maintenance of the MDW technical architecture

•  Review MDW contractor project artifacts throughout the system development life cycle for quality, compliance, and completeness, documenting the observations and findings using standard checklists and comment matrices. 

•  Artifacts reviewed include, but are not limited to: Functional Requirements Documents (FRDs), Project Assessment (hour estimates), Project Design Documents (PDDs), Project Change Requests (PCRs), Requirements Traceability Matrices (RTMs), Test Packages, and Billing Invoices

•  QA reviewer for Disaster Recovery Plan and Testing, vendor Technical Design Documents, Transition Plan and Deliverable Expectation Documents (DEDs)

•  Perform technical reviews for appropriateness of change request assessment hours 

•  Backup resource for service level agreement (SLA) compliance reviews


Mandatory Qualifications:

•  Minimum Three (3)  years experience in conducting reviews of various system development life cycle documentation, project documents and technical architecture design artifacts and/or deliverables in an MMIS or Medicaid Data Warehouse environment including one or more of the following:

  • Ability to assess technical proposals against best practices
  • Ability to assess level of effort and project estimates against a proposal and recommend acceptance or rejection

•  Minimum Three (3)  years’ experience using data warehouse reporting tools and analysis using SQL

•  Remote work until further notice, thereafter, position is 100% on site in Albany, NY


Requested Qualifications:

•  Familiarity with Microsoft applications including Office, SharePoint and Teams 

•  Familiarity with SDLC waterfall and project management methodologies

•  Experience with writing and/or reviewing requirements, project artifacts and/or deliverables

•  Ability to communicate clearly, both verbally and in written form, to collaborate and engage as a high performing team member with the QA team and client representatives

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Albany

Job Segment: Quality Assurance, Data Warehouse, Project Manager, Consulting, Developer, Technology