Senior Quality Assurance Lead

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Quality Assurance Lead to join our team in Albany, New York (US-NY), United States (US).

Overview of job:

The Senior Quality Assurance (QA) Analyst will work the Medicaid Transformation initiative team to establish and execute QA tasks for evaluating vendor processes and deliverables against quality criteria, identifying issues and making recommendations for improvement over the duration of the project. The Senior QA Analyst will support the definition, planning, reviews and coordination of QA activities related to the project.

Job Responsibilities Include:

• Lead the establishment of QA processes and procedures to support the Medicaid Transformation initiative
• Review processes and artifacts to identify and document QA issues and recommendations relative to the implementation ​and maintenance of the Medicaid Transformation initiative vendor deliverables
• Review vendor project artifacts throughout the system development life cycle for quality, compliance, and completeness, documenting the observations and findings using standard checklists and comment matrices 
• Artifacts reviewed include, but are not limited to: Project Estimates, Deliverable Expectation Documents (DEDs), Requirements Documents, Technical Design Documents, Test Packages, Change Requests, Service Level Agreements (SLAs), Test Plans, Scenarios and Results, Transition Plans, Billing Invoices and any other artifacts as required
• Other tasks as assigned by the client

Basic Qualifications 

• Minimum Eight (8) years of experience including:

• Minimum Three (3) years of quality assurance experience conducting reviews of various system development life cycle artifacts, deliverables and processes
• Minimum Two (2) years of experience working in a health care environment

• Must be able to be onsite 50% in Albany, NY

Requested Qualifications 

•  Ability to assess technical proposals against best practices
• Ability to assess level of effort and project estimates against a proposal and recommend acceptance or rejection

• Familiarity with Microsoft applications including Office, SharePoint and Teams 
• Familiarity with SDLC waterfall methodology
• Experience with writing and/or reviewing requirements, project artifacts and/or deliverables
• Ability to communicate clearly, both verbally and in written form, to collaborate and engage as a high performing team member with the QA team and client representatives

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $98,925.00 up to $125,000.00. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.