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SAP HANA Global Program Manager

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Date: Aug 9, 2019

Location: Ann Arbor, MI, US

Company: NTT DATA Services

Req ID: 57018 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a SAP HANA Global Program Manager to join our team in Ann Arbor, Michigan (US-MI), United States (US).



Manage larger global implementations. ~$30-50MM in TCV with teams up to 200 people. Must be willing to travel with international travel.


Day to Day job Duties:

• Responsible for managing larger groups of team members, which will include lower-level leaders such as regional and project-level project managers.
• Responsible for a large account with a high level of complexity and strategic importance.
• Leads the defining and adherence to delivery management processes and policies.
• Exhibits advanced knowledge in project and delivery management best practices.
• Manages the coordination and direction of large third-party partner relationships.
• Responsible for delivering in a highly-matrixed global delivery model.
• Responsible for organizing and running CIO level steering committee meetings
• Responsible for combining regional program updates to a global program overview
• Main contact point for global client program leadership team
• Overseeing global staffing
• Interacting with NTT DATA OpCo’s on staffing questions
• Interacting with NTT DATA OpCo’s on billing and transfer pricing questions
• Supporting the client billing process


Basic Qualifications:

Min 10 years of Global Program Management experience.

Min 7 years of managerial/leadership experience of SAP programs

Min 5 years of overseeing and managing large and complex SAP projects

Min 1 year of experience with SAP HANA implementation projects/programs

Minimum Education and Certifications

• Undergraduate degree required and Graduate degree preferred.
• Certificate in SAP’s Accelerate methodology preferred



•  Demonstrated ability to develop and implement strategic initiatives.
• Expert priority-setting skills as they relate to setting strategic direction for the group.
• Ability to lead large cross-functional geographically dispersed teams.
• Demonstrated attentiveness to driving quality and productivity within team.
• Expert analytical, problem solving, negotiation and organizational skills.
• Ability to motivate, direct and lead large groups of people at all levels within the organization.
• Extensive experience managing very large third-party relationships across geographies and/or industries in the successful achievement of customer satisfaction levels.
• Advanced ability to implement delivery transformation programs to re-engineer delivery cost model.



• Significant travel including overnight domestic or international trips may be required


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Ann Arbor
Nearest Secondary Market: Detroit

Job Segment: Program Manager, SAP, ERP, Consulting, Manager, Management, Technology