Networking Advisor

Req ID: 227804 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Networking Advisor to join our team in Any, Jalisco (MX-JAL), Mexico (MX).

Networking Advisor Meraki, SDWAN

We are looking for a person to work with us as Remote Networking engineer. We can accept candidates with experience in similar positions like network advisor, Cisco engineer etc.

Position overview

The position requires, day to day operational support for requests and incidents on all network related aspects involving multiple technologies such as: wireless, switching, routing, sdwan, and high level protocol understanding such as: dns, dhcp, ftp, and others. Also, engineer will be part of an on call rotation with the rest of the team.

Position's General Duties and Tasks:

• Fulfill requests on all network technologies, in a timely manner using ITIL based principles.
• Troubleshoot highly complex issues at the network level, and escalate issues accordingly to other technical teams if needed.
• Create and maintain documentation for all network related design changes, using multiple tools like Visio, SolarWinds Network Atlas.
• Work directly with customer or other technical teams to resolve from simple problems to highly severity incidents adhering to SLAs.
• Be part of our on call rotation for the weekend to support high severity incidents.
• Work in ServiceNow in a daily basis using ITIL best practices.
• Be willing to learn, specially on the automation realm, some knowledge of python would be a big plus.

Qualifications

Must have Skills:

• Advanced Wireless experience using Cisco products, mainly Cisco WLCs, Cisco Catalyst 9800 WLC. FlexConnect vs CAPWAP, Ability to troubleshoot wireless, understanding of signals, roaming, 802.11/a/c/n/g/b. (>4 years)
• Advanced understanding of Cisco Meraki technologies, scripting and automation, troubleshooting mainly of wireless products with Meraki
• Advanced Routing and Switching. EIGRP, OSPF, BGP, distribute lists, filtering, advertisements. VTP, HSRP, STP, AutoQoS and Voice Vlans. (>4 years)
• Great understanding of traffic engineering concepts, QoS, DSCP, CoS, congestion avoidance and queues. (<3 years)
• Good understanding of SDWAN specially with Viptela (<3 year)
• Good communication skills written and verbal, as this position requires customer facing

Nice to have, but not required:

• Basic understanding of automation concepts. Cisco DNAC, basic bash or python scripting is a plus.
• Basic understanding of protocols like DNS, DHCP, HTTP/S, FTP, AAA, Radius, etc.
• Ideally can take and dissect wireshark packets for troubleshooting.

Education Requirements

• Proffessional level certification (>CCNP, CCNP Wireless, CWNA, CCIE, etc.) is a must, although experienced individuals with expired certifications will be considered.

Benefits:

• Competitive salary (negotiable)
• Grocery Tickets - 12% of base salary
• 30 days of Christmas bonus
• 10 days of vacations
• 50% Vacation bonus
• 5 personal days per year
• Medical insurance (You and your family)
• Life insurance
• Opportunity to grow in the company

Lic. Salvador Velasco

#LI-LATAM

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.