IT Catalog Manager - REMOTE

Req ID: 359170 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a IT Catalog Manager - REMOTE to join our team in Arlington (REMOTE), Virginia (US-VA), United States (US).

Job Summary: 

The Senior Catalog Manager leads the Service Catalog efforts within Business Relationship Management under the Service Delivery Line of Business, maintaining and enhancing a central repository of IT services, including software and hardware options, to provide a user-friendly platform for browsing, requesting, ordering, and self-installing approved items. With expertise in managing and enhancing IT service catalogs and strong organizational and planning skills, this role ensures the catalog aligns with business needs and supports efficient resource management. Familiarity with ITSM tools and self-service portals, combined with the ability to ensure user-friendly service catalog design, facilitates automation and streamlined workflows. By collaborating with stakeholders, the Senior Catalog Manager drives proactive IT support, fosters collaboration, and meets performance requirements such as updating the Service Catalog to enhance stakeholder awareness and customer experience. 

Job Duties:

• Manage and maintain the IT Service Catalog to ensure accuracy, usability, and alignment with organizational goals. 
• Design and enhance user-friendly catalog interfaces that support self-service and automation. 
• Implement best practices for catalog governance and workflow optimization. 
• Monitor catalog performance, update content regularly, and provide insights to improve stakeholder awareness and customer experience.
• Utilize ServiceNow to support service delivery and maintain compliance with standards.  
• Strong organizational and planning skills
• Familiarity with ITSM tools and self-service portal
• Ability to ensure user-friendly service catalog design

• Minimum 8 years of professional experience. 
• Bachelor degre
• Ability to obtain a Public Trust clearance

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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