Change Management Consultant - HYBRID

Req ID: 368913 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Change Management Consultant - HYBRID to join our team in Arlington, Texas (US-TX), United States (US).

Day to Day Responsibilities:

• Support stakeholder engagement and change readiness activities aligned to project milestones, deployment phases and go-live activities.
• Identify impacted stakeholder groups and assess change impacts, readiness and support needs by role, location and level of impact.
• Partner with change management and training teams to define communication and learning needs that support adoption and sustained use.
• Contribute to the development of targeted communications and engagement materials, including stakeholder updates, FAQs, change impact summaries and go-live support content.
• Develop and maintain identity access management (IAM) specific change and enablement materials, including access change explanations, role impacts and go‑live readiness content.
• Translate technical and process changes into clear, actionable information that helps stakeholders understand expectations and required behaviors.
• Engage with business leaders, subject matter experts and project teams to gather input, validate impacts, and reinforce sponsorship and alignment.
• Collaborate with training teams to ensure learning approaches, timing and reinforcement activities align with change impacts and audience needs.
• Coordinate with internal communications partners to align messaging, channels and timing to broader enterprise communication strategies.
• Participate in project and change management working sessions to stay aligned on decisions, risks and upcoming stakeholder impacts.
• Track stakeholder engagement, communication and training-related deliverables, and incorporate feedback to continuously improve adoption outcomes.

Minimum Requirements

• 5 + yrs Demonstrated experience producing technical or change enablement content for enterprise technology or SaaS implementations, including role‑based guidance, process changes and operational impacts.
• 5 + yrs  experience identifying change impacts and translating them into engagement, communication and training needs.
• 5 + yrs Strong technical writing capability, with experience translating IAM, security, or access‑related concepts into clear, consumable guidance for business and technical audiences.
  
  

Desired Skills:

• Direct experience supporting IAM platform migrations (e.g., SailPoint), including access model changes, provisioning workflows and post‑go‑live adoption support.
• Experience developing change, communications, or enablement content specifically for security or compliance‑driven initiatives, where accuracy and precision are critical.
• Experience partnering with technical SMEs to validate IAM‑related communications, FAQs and end‑user guidance prior to deployment.
• Experience working in structured project or program environments.
• Ability to manage multiple priorities and deliverables in a fast-paced setting.
• Strong attention to detail, follow through and collaboration skills

INDHCLSMC

#LI-NorthAmerica 

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.