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Program Manager

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Date: Jun 19, 2022

Location: Arlington - FULLY REMOTE, VA, US

Company: NTT DATA Services

Req ID: 183513 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Program Manager to join our team in Arlington - FULLY REMOTE, Virginia (US-VA), United States (US).

In the role of Program Manager, you will lead the management, direction, administration, quality assurance, and operations of the program. You will coordinate, communicate, integrate, and be accountable for the overall success of the program, ensuring alignment with priorities.  NICE Work Role: Program Manager OV-PMA-001.  You will define program-level resource plans and effectively onboard resources to the program. You will direct the efforts of others and provide oversight into all aspects of program delivery at both the strategic and operational levels. You will perform cost modeling, program cost forecasting, and variance management with both NTT and client leadership.  You will define NTT DATA business objectives for the program and assist the client in the preparations and definition of their business objectives. You will be involved in making complex decisions for the program and the client. As the Program Manager, you will also serve as the single point of contact and will be the authorized interface, to the government client’s Contracts Officer (CO), Contracts Officer Representative (COR), and the Technical Point of Contact (TPOC). As part of your duties, you will be available to plan, direct, communicate, and control the overall management and operational functions during normal hours of operating and during periods of no-notice emergencies. You or your alternate shall be available to the COR via telephone between the hours of 0800 and 1700 EST, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within two hours of notification.

 

Candidates for this position will be required to adhere to NTT DATA’s and its clients’ COVID-19 health and safety protocols. NTT DATA is committed to complying with the Safer Federal Workforce Task Force COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors to the extent it is enforced by the federal government or any of its clients. If this position becomes subject to a COVID-19 vaccination mandate based on applicable law or client requirement, candidates will be required to become fully vaccinated as defined by NTT DATA or be approved for an exemption in accordance with applicable law.

 

Basic Qualifications:

  • Recognized Project Management Certification such as PMI PMP
  • Possess a current Top Secret clearance
  • 10 years of experience with managing and leading a large enterprise IT organization
  • 7 years of managerial/leadership experience
  • 15 years of experience in the following:
    • The review or conduct of audits of information technology (IT) programs and projects
    • Experience as a primary stakeholder in the underlying information technology (IT) operational processes and functions that support the service, provide direction, and monitor all significant activities so the service is delivered successfully
    • Experience in coordinating and managing the overall service provided to Operational Resilience end-to-end
    • Experience in gathering feedback on customer satisfaction and internal service performance to foster continual improvement
    • Experience in leading and overseeing oversee budget, staffing, and contracting
    • Experience ensuring conformance with program task schedules, deliverables, and cost

 

Preferred Qualifications:

  • Five years’ experience supporting as a program manager
  • Ability to organize, direct, and manage operation support functions involving multiple complex and inter - related projects and / or tasks
  • Expert knowledge of the program management frameworks, tailoring approaches and implementing essential activities
  • Experience with performance-based management, manpower utilization, and supervision of employees (including subcontractors) on projects like the requirements of the TO
  • Demonstrated experience in achieving excellent quality assurance goals
  • Demonstrated written and verbal communication skills presenting material to senior Government officials
  • Experience maintaining and managing client relationships at the executive level
  • Expert knowledge in scheduling resources appropriately against contract and government-directed priorities
  • Experience managing IT contract personnel at multiple technical domains and locations.
  • Demonstrated experience with Risk Management
  • Recognized Agile (i.e., SAFe, SCRU, Kanban) certified professional
  • Exceptional written, oral, and presentation skills

 

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.


Nearest Major Market: Arlington Virginia
Nearest Secondary Market: Washington DC

Job Segment: Program Manager, Quality Assurance, Manager, Consulting, Project Manager, Management, Technology