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Date: Jan 18, 2018

Location: Arlington, VA, US

Company: NTT DATA Services

Req ID: 13016 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Process & Compliance Analyst to join our team in Arlington, Virginia (US-VA), United States (US).



Key Responsibilities:
• Perform process assessments to identify process gaps in current state processes, provide analysis and recommendations to improve current processes and to address process gaps, and define and document processes consistent with the COBIT framework;
• Develop and maintain process mapping for M/CIO, which depicts processes within and between organizational entities and information flows across organizational boundaries;
• Document policies, standards, processes, practices and templates to govern systems engineering and IT project governance framework;
• Review and edit technical documentation to ensure documents are free from spelling, punctuation, and grammatical errors and follow naming conventions and standards;
• Integrate all of the processes that control IT execution within M/CIO the Agency;
• Provide training, support, and monitoring/assessment for effective implementation of Agency IT processes;
• Perform audits of IT projects within the Agency for compliance with Agency IT governance framework;
• Develop sustainable mechanisms to document, store, and retrieve all CIO Agency IT policies, standards, and processes;
• Identify targets for process improvement through surveys and assessment;
• Work with process owners to document current processes and re-design\document processes to be more efficient;
• Identify best processes/practices and work with divisions to adapt these best processes/practices in key process areas;
• Identify ways to standardize processes and improve process efficiencies in order to reduce cost and increase productivity;
• Work with divisions to adapt standardized processes (Control Objectives for Information and Related Technology (COBIT), Information Technology Infrastructure Library (ITIL), IEEE standards) and best practices with Capability Maturity Model Integration (CMMI) Level III as a maturity target;
• Maintains the PQM Intranet site to include creation and editing of web pages and content.
• Recommend potential COTS solution(s) to help solve IT process issues.
• Develop and maintain Key Performance Indicators (KPIs) and metrics to measure and monitor the performance of the requirements and analysis process.

Required Qualifications:

Active Secret clearance required

• BA/BS and 8+ years of experience is required.
• At least eight (8) years of experience in business process re-engineering.
• At least five (5) years of experience in working with Systems Development Lifecycle (SDLC) for both the Waterfall and Agile methodologies.
• At least five (5) years of experience in producing Process Models and Diagrams using BPMN, UML, Visio or other Process Modeling tools.
• At least five (5) years of experience in documenting policies, standards, processes, practices, templates, business scenarios, and use cases to govern systems engineering and IT project governance framework.
• At least two (2) years of experience in reviewing and editing technical documentation to ensure documents are free from spelling, punctuation, and grammatical errors and follow naming conventions and standards.
• At least two (2) years of experience in content management configuring one or more Google Sites, Huddle Workspaces, SharePoint Sites, and Workspaces.
• Experience using Business Intelligence tools to collect process performance metrics and KPIs.


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




Nearest Major Market: Arlington Virginia
Nearest Secondary Market: Washington DC

Job Segment: Consulting, Developer, Business Process, Business Intelligence, Sharepoint, Technology, Management