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Sr. Client Executive---ITSM

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Date: Jun 4, 2022

Location: Atlanta, GA, US

Company: NTT DATA Services

Req ID: 187721 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. Client Executive---ITSM to join our team in Atlanta, Georgia (US-GA), United States (US).


- Provides direction and guidance for operations, administration and results for a major department or multiple departments within a function or work area.

- Establishes operational objectives for managers and/or teams of professionals across assigned areas.

- Assumes ownership of the most complex / significant client relationships within assigned areas of responsibility.

- Builds and maintains advisory relationships with senior executive level clients and client influencers. 

- Engages in all phases of selling and provides direction for delivery of client solutions.

- Services and solutions include partial to full outsourcing using multiple service components and mid to large size program/project portfolio.

- Accountable for all phases of account expansion and delivery of moderately complex solutions and expansion / growth.


Must Haves:

  1. 15+ years' experience on engagements providing clients with ITSM services.
  2. 8+ years' experience leading large teams through migrations.
  3. 5+ years' experience supporting Public Sector clients.
  4. Previous experience with Georgia Technology Authority


Nice to Haves:

- Advanced ability to lead multiple large teams simultaneously.

- Able to multi-task to manage both tactical and strategic work streams relating to area of responsibility over a function and/or region.

- Expert knowledge of finance, contract management, client relationships, people management, project management and relevant industry information.

- Expert negotiation skills




About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Atlanta

Job Segment: Consulting, Project Manager, Technology