Salesforce - Delivery/Program Manager - Banking

Req ID: 350671 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce - Delivery/Program Manager - Banking to join our team in Atlanta, Georgia (US-GA), United States (US).

Project Manager / Program Manager to work alongside our chief business stakeholder in the Knoxville,TN or Atlanta GA office.

Onsite 3 days a week in one of those locations. Senior role interfacing with Banking executives.

Day to Day job Duties:

Lead End-to-End Program Delivery: Oversee the planning, execution, and delivery of multiple Salesforce-related projects and programs, ensuring alignment with strategic objectives and business outcomes. This includes managing project roadmaps, timelines, budgets, and quality benchmarks across diverse workstreams.

Stakeholder & Team Collaboration:

Act as the primary bridge between clients, internal teams, and technical resources. Facilitate stakeholder meetings, drive cross-functional alignment, and foster a culture of continuous improvement and innovation within delivery teams.

Governance & Risk Management:

Establish and enforce delivery governance models, proactively identify and mitigate risks, and ensure compliance with project lifecycle standards and enterprise policies. Lead executive steering committees and governance forums to provide visibility into delivery status and strategic decisions.

Resource & Financial Oversight:

Direct resource planning, recruitment, and management for technical and delivery teams. Maintain financial accountability, including budgets, margins, and revenue forecasting, while ensuring optimal staffing and resource allocation.

Client Relationship & Solution Quality:

Build and sustain trusted advisor relationships with senior client stakeholders, influence strategic decisions, and ensure the delivery of high-quality, innovative Salesforce solutions that drive measurable business outcomes.

Continuous Improvement & Best Practices:

Define, standardize, and continuously improve delivery methodologies, tools, and best practices. Mentor project and delivery managers, champion PMO best practices, and drive operational excellence across the portfolio.

Basic Qualification

Extensive Enterprise Experience:

Minimum 8+ years working across the entire enterprise data center stack, from hardware to application layer, ideally at a major consulting firm or systems integrator

Salesforce & Solution Architecture:

Minimum 3+ years conceptualizing and architecting target environments for Salesforce platforms

Key Skills

Program & Project Leadership: Proven ability to lead complex, multi-workstream Salesforce programs and teams.

Stakeholder Management: Strong communication and relationship-building skills with senior client stakeholders.

Governance & Risk Management: Experience establishing governance models and proactively managing risks.

Financial Acumen: Skilled in budgeting, margin management, and revenue forecasting.

Travel:  This position requires someone who can travel at least 10%.  Preferred location is Atlanta or Knoxville 

Nice to Have; (But not a must)

Experience working with financial institutions, specifically in the payments business.

#LI-NorthAmerica

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.