Speciality Client Partner - Manufacturing/High Tech (Remote)

Req ID: 361306 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Speciality Client Partner - Manufacturing/High Tech (Remote) to join our team in Atlanta, Georgia (US-GA), United States (US).

Check us out: LAUNCH by NTT Data  We create digital experiences that move millions & are the catalyst you need to build better, bolder products. We exist to help you strategize, ship, and scale provocative digital experiences that connect with your customers and drive growth.

You will be joining a team of digital, strategy, product design, and engineering experts bringing digital product transformations to some of the world’s most interesting brands.

As a Client Partner at Launch, you’ll be the primary steward of executive relationships across a portfolio of clients in Manufacturing. Your mission is to ensure client satisfaction, deepen partnerships, and drive sustainable growth through a focus on strategic account management.

You’ll collaborate closely with Launch teams—strategy, design, engineering, and product—to anticipate client needs, co-create value, and position Launch as a long-term trusted partner. This role emphasizes consultative and solution-based selling, growing existing accounts, aligning solutions to client priorities, and ensuring delivery impact translates into business outcomes.

Key Responsibilities

• Serve as the trusted advisor to senior executives, strengthening relationships and ensuring Launch remains aligned with client business priorities.
• Lead strategic account planning and executive business reviews, ensuring clients see measurable value and impact from Launch engagements.
• Grow revenue within existing accounts through consultative and solution-based selling, cross-sell, and upsell aligned to client needs.
• Partner with internal teams (delivery, design, product, engineering) to ensure seamless execution and exceptional outcomes.
• Act as a liaison between clients and internal teams, effectively communicating requirements, managing expectations, and ensuring alignment throughout the project lifecycle.
• Co-create client roadmaps and value metrics that track impact over time.
• Maintain oversight of account health, including satisfaction, retention, and long-term growth opportunities.
• Manage portfolio P&L, ensuring account profitability and financial health.
• Act as the voice of the client within Launch, influencing internal strategies and priorities to better serve clients.
• Mentor and support teams working across your accounts to ensure continuity, quality, and client delight.

Basic Qualifications

• 10+ years of experience in account management or client relationship leadership within consulting, digital services, or technology firms.
• 5+ years’ experience selling in digital product design, user experience, research, and innovation areas.
• Knowledge of digital transformation, product-led approaches, and innovation strategies.
• 8+years of experience in MFG/Hi Tech.
• Familiarity with modern software development lifecycles and digital delivery methodologies.
• Strong business acumen, with the ability to connect technology to business outcomes.
• Exceptional communication, negotiation, and executive presentation skills.
• High emotional intelligence and relationship management expertise.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

NTT DATA  is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $179,000 - $354,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

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