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Date: May 3, 2019

Location: Atlanta, GA, US

Company: NTT DATA Services

Req ID: 46059 

 

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

 

NTT DATA Services currently seeks a Sr Cloud Consultant to join our team in Atlanta, Georgia (US-GA), United States (US).

 

 

SR. Sales Force Cloud Consultant

 

Roles and Responsibilities

 

Experience in Customer Service Business Process & Flows

 

• Process Mapping to Define requirements (Epic to Feature to User Story decomposition), develop plans and schedules and project cost management, and risk management and quality management and resource management.
• • Participate and collaborate in discussions to support C&CE technical solutions.
• Provide business requirements that Technical leads can translate into architected solutions.
• Ensure C&CE IT project and program management processes are followed in deploying projects.
• Interact with business stakeholders to discover, capture and assess project requirements and produce required documentation and effort estimates of projects.
• Ensure customer satisfaction and support achievement of business objectives.
• Experience of working in a matrix environment with excellent interpersonal, business partnership, team building and all round leadership skills.
• Partner with Marketing, Engineering, and Sales to identify and build proper business cases.
• Creative and innovative; ability to identify, recommend and implement process improvements
• Ability to build and sustain collaborative relationships and alliances across internal, external and organization boundaries

 

Required Skills
• The Salesforce Business Analyst has hands on experience implementing SalesForce functionality and can act as a knowledgeable liaison between technical teams, testing teams and business stakeholders during the implementation phase.
• Experience working with customers to elicit and analyze their requirements, develop designs, and implement SalesForce.
• Must possess strong configuration skills such as such as creating screens, tabs, views, filters, validation rules, workflows, process builder, cloud flow designer, approvals, profiles, role, security permissions, custom objects, custom fields, relationships, reports/dashboards , lightning UI and other configuration related activities.
• Must be willing to work with Developers as needed for complex customization.
• Experience implementing SalesForce solutions using Agile methodology.
• Must also work closely with Scrum Master and other team members in a collaborative manner to achieve common team objectives.
• Must also present Prototypes/Demos to business users as required.
• This resource is also expected to participate in daily stand up meetings as well as all other activities normally expected from a scrum team.
• 5+ years of work experience is required
Basic Qualifications
• Has hands on experience in several large, global implementations using SalesForce in some of the following areas: SalesForce Sales Cloud, SalesForce Service Cloud, FinancialForce, SalesForce Communities, SalesForce Custom Cloud)
• 3+ years implementing SalesForce
• Strong presentation and communication skills
• 2 - years of direct consulting experience
• Familiarity with enterprise integration tools and extract, transformation and load (ETL) tools
• SalesForce certifications needed -Sf admin and Service or Sales Cloud Consultant

 

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                

                     

About NTT DATA Services

 

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

 

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.

 

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

 

 

 


Nearest Major Market: Atlanta

Job Segment: Cloud, Consulting, Program Manager, Business Analyst, Technology, Management