Sr. Child Support Services Business Analyst

Req ID: 301068 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. Child Support Services Business Analyst to join our team in Atlanta, Georgia (US-GA), United States (US).

Overview of job:

The Senior Business Analyst (Sr. BA) will work as part of a larger team providing strategy planning, business process reengineering work, and quality management along with other services as needed for a Human Services agency.

Job Responsibilities Include:

The Sr. BA will actively participate in the delivery of tasks/activities and associated deliverables, providing support for the team. In collaboration with other NTT DATA Government Consulting and Advisory (GCA) consultants, the selected candidate will work as part of the project team to support the analysis, planning, design, implementation, and evaluation of key projects to help the client achieve organizational goals. Working under the direction of the Project Manager. Other responsibilities of this position include:  

• Assist in monitoring and enforcing SDLC processes and procedures
• Lead business requirements sessions and various program related meetings to determine functionality to be incorporated project systems or structures
• Document business requirements, ensure testability and create traceability matrix
• Support the project’s business activities for compliance tracking and monitoring
• Support the State and PMO Managers in reporting and communications of federal compliance activities 
• Participate in strategic planning assessments, business policy and rule research and analysis
• Lead business efforts for IT projects including but not limited to activities such as business requirements management, agile team participation, business documentation review/assessment, federal assessment reviews, testing, and implementation
• Analyzes client requirements and design solutions ensuring client objectives are met
• Conduct APD activities and financial budget activities
• Assist with development of organizational change management processes and documents
• Provide procurement and vendor management support
• Provide in-depth evaluation of complex business process, system process, and industry standards
• Review project deliverables for accuracy and quality
• Provide input on project and requirement metrics
• Partner with various stakeholders to complete business documentation needs
• Leverage knowledge of state and federal policy and apply it when appropriate
• Assist with test case/user story creation and other UAT activities
• Assist in the development of roadmaps, graphics and visuals, as needed
• Attend project and status meetings reporting on progress of assignments

Required Qualifications:

• Minimum 8 years’ experience of health/human/social services business analyst experience (including child support /services project experience)
• Minimum 4 years of project business analyst experience
• Minimum 8 years leading and training a team of 3 people or more
• Minimum 5 years of developing and consulting on APDS, RFPS, and other procurement processes with adherence to OCSS guidelines
• Undergraduate degree or equivalent work experience
• OCSS program knowledge
• Knowledge of state and Federal Reporting as well as Child Support Performance Measures Reporting
• Experience in Child Support Enforcement/Services modernization project
• Experience in the System Development Life Cycle (SDLC) process
• Experience in Agile software development project management approach and methodology

Preferred Skills:

• Experience with Federal systems certification and monitoring reviews
• IIBA certification or Agile Certification
• ALM experience
• PMP certification 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.