Lead Public Cloud Linux Engineer

Req ID: 335212 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Lead Public Cloud Linux Engineer to join our team in Austin, Texas (US-TX), United States (US).

The Lead Public Cloud Linux Engineer is responsible for advanced technical support, administration, and optimization of managed customer cloud environments spanning AWS, Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI). This position demands deep Linux OS expertise, experience in public cloud, a strong understanding of managed services operations, and a proactive, problem-solving outlook. The Senior Linux Cloud Engineer will also participate in automation initiatives, incident and change management, and mentor junior team members.

**Minimal Travel expectation 10% to Austin, TX.

Key Responsibilities:

Cloud Windows Operations & Support

• Provide support for Windows-based systems across on-premises and cloud environments (AWS, Azure, GCP, OCI).
• Support Customer Self-Provision cloud instances across AWS, Azure, GCP, and OCI with security guardrail and backend deployment.
• Assist troubleshoot, and resolve incidents, performance issues, and service outages in production and staging Windows environments.
• Design and implement system monitoring, alerting, and logging tools to ensure high availability and reliability.
• Lead root cause analysis and document post-incident reviews for major Windows-related issues.
• Track and lead patch management, OS upgrades, and regular system maintenance.
• Develop and maintain backup, disaster recovery, and failover strategies for Windows infrastructure.
• Participate in on-call rotation and provide after-hours support as needed.

Automation & Infrastructure Management

• Design and develop automation scripts using PowerShell, Python, or Ansible to streamline system administration tasks.
• Manage infrastructure using tools like Ansible, DSC, or Azure Automation.
• Maintain Infrastructure as Code (IaC) templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager is a plus.
• Recommend and implement system optimization strategies for performance, and resource utilization.

Security & Compliance

• Propose and enforce Windows system security best practices, including access control, encryption, and secure configurations.
• Manage user access, Group Policy Objects (GPOs), and Active Directory (AD) policies in line with IAM standards.
• Identify, and remediate security vulnerabilities reported by scanning tools or external advisories.
• Support compliance initiatives by maintaining secure and auditable Windows environments.

Collaboration & Documentation

• Work closely with application, security, and network teams for solution delivery and support.
• Mentor junior engineers and provide technical guidance as needed.
• Create and update technical documentation, runbooks, and SOPs.
• Participate in client calls to provide technical input when required.

Required Experience:

• Primary: Linux
• Secondary:  AWS/AZ/GCP/OCI
• 10+ years of hands-on experience in Public Cloud Linux engineering, operations in a 24*7 production support model
• 5+ years of experience working in a diverse cloud support environment (preferred to have hands-on in at least 3 of AWS/Azure/GCP/OCI).

Highly Preferred Qualifications:

• Direct experience in managed services/NOC/SOC/MSP environments is a plus.
• In-depth expertise in provisioning, configuring, securing, supporting, and optimizing Linux-based systems (RHEL, CentOS, Ubuntu, etc.) in enterprise environments.
• Expertise with cloud-native and hybrid workloads in AWS, Azure, GCP, and/or OCI.
• Strong experience in managing compute, storage, networking, and system services on Linux platforms.
• Proficient in system architecture, deployment, performance tuning, and troubleshooting of Linux servers.
• Skilled in scripting languages such as Bash, Python, and Perl for automation and system management.
• Proficient in using ServiceNow ITSM for incident, change, and problem management.
• Strong understanding of Linux-based backup strategies, disaster recovery planning, and high-availability configurations (e.g., Pacemaker, DRBD).
• Familiar with security tools and practices including SELinux, iptables, auditd, and fail2ban.
• Strong experience with vulnerability assessment and patch management using tools like Qualys, OpenSCAP, or Lynis.
• Proficient in log analysis and system monitoring using tools such as Syslog, Logrotate, Nagios, Prometheus, and Grafana.
• Familiar with endpoint protection and threat detection tools such as CrowdStrike and OSSEC.
• Strong knowledge of user access control, SSH key management, and secure file transfer protocols.
• Ability to troubleshoot Linux services such as Apache, Nginx, MySQL, PostgreSQL, and Samba.
• Familiarity in AppGate SDP, TotalCloud, CrowdStrike, Palo Alto NGFW, etc.
• Be able to support customer self-provision cloud instances with required security (guardrail) via Azure Blueprints, AWS Control Tower, etc.

Education & Certifications

• Bachelor’s degree (or equivalent experience) in Computer Science, IT, Engineering, or a related field.
• Required Certifications (or equivalent experience):
• Red Hat Certified System Administrator (RHCSA)
• Red Hat Certified Engineer (RHCE)
• (Preferred) ITIL Foundation or other support framework knowledge.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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