Senior Transition Manager

Req ID: 386581 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Transition Manager to join our team in Austin, Texas (US-TX), United States (US).

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services is currently looking for a Private Cloud Transition Sr. Manager to join our team in Austin, TX. This role is based in Austin and requires working from the NTT DATA office two to three days per week, along with onsite participation in customer meetings as needed. The Private Cloud Transition Sr. Manager will plan, lead, and manage the successful delivery of private cloud transition and transformation activities, including workload migration, infrastructure modernization, operating model readiness, service transition, governance, and stakeholder alignment. This senior resource must be comfortable working in ambiguous environments, managing multiple vendors, contractors, and technology disciplines, and communicating effectively with both business and technical stakeholders. The role requires a proven record of success leading complex transition programs and the ability to engage at a highly technical level with cloud architects, infrastructure teams, operations leaders, and customer executives. The role will report to the Account Sr. Director.

Location: Austin, TX (Hybrid)

Essential Duties and Responsibilities:

• Design and deliver end-to-end private cloud transition and transformation execution plans for strategic, complex ITO engagements, aligning customer requirements with NTT DATA delivery frameworks and serving as a trusted advisor.
• Participate in presales and customer visits to represent Transition and Transformation function and ensure framework is adopted.
• Build and lead high-performing Project/Program management teams, including virtual teams and third-party contract resources.
• Own P&L for T&T and ensure delivery within budget and on schedule.
• Assist in the development of transition plans, strategies, and budgets.
• Analyze and evaluate program plans to identify improvements in transition strategies.
• Coordinate program efforts among government program managers and contracted technical task performers.
• Coordinate with all stakeholders to identify and capture key elements to ensure a seamless transition with no undue disruption to project performance.
• Analyze and evaluate programs, proposals, plans, and program metrics to identify improvements.
• Gather and document discovery information from customers through presentations, workshops, interviews, and conference calls to support private cloud transition planning and execution.
• Analyze discovery information and develop gap analyses and Pareto charts to identify risks, issues, and assumptions.
• Monitor and control work to ensure the project remains on track and in control.
• Perform additional responsibilities as assigned by management.
• Manage scope and scope creep.
• Forecast and measure performance progress and challenges.
• Act as a proactive leader who partners with the client to translate business requirements into world-class action plans to be executed by the team.
• Provide governance to projects/programs through smooth handover to the operations team.
• Drive innovation, governance discipline, and best practices to make private cloud transition and transformation a best-in-class function.

Required Experience:

• 10+ years of experience in IT infrastructure, private cloud, data center, or enterprise technology services, with at least 5+ years of proven success in project, program, transition, or transformation management leading large, diverse teams.
• 5+ years of experience with private cloud transition, data center transition, consolidation, relocation, migration, or transformation programs.
• Bachelor’s degree in Computer Science, Information Systems, Information Technology, or related field, or equivalent experience.

Preferred Experience:

• Significant previous experience working in highly regulated State or Federal government organizations.
• Experience structuring, running, and managing complex infrastructure and private cloud transition projects, including data centers, virtualization platforms, compute, storage, network, service desk, and operational readiness workstreams.
• Experience managing multi-tower, multi-geo complex projects and programs involving private cloud, hybrid infrastructure, application dependencies, migration planning, and service transition.
• Strong project/program management knowledge.
• Ability to convey information across various stakeholders and articulate how business issues may impact overall IT services in a manner that resonates with the audience.
• Proven ability to consult, support, and inspire colleagues.
• Experience working with vendors, OEMs, and internal procurement teams to ensure timely procurement for programs.
• Experience working with CIOs and executive technology leadership.
• Experience leading large, diverse teams and creating a solution-oriented environment focused on identifying leading-edge project management practices that deliver value to the client.
• Responsible for end-to-end employee management, including hiring, onboarding, leading, developing, and mentoring team members.
• Experience driving a trusted advisory culture throughout all levels of the team.
• Well-versed in financial analytical work with a strong understanding of budget creation and management.
• Demonstrated ability in using MS Office Suite, MS Project, and Visio.
• Strong program/project management skills.
• Deep working knowledge of PMP/PRINCE2 methodologies.
• Strong infrastructure technology knowledge, including private cloud platforms, compute, storage, network, virtualization, security, monitoring, and IT service management practices.
• Consulting and working experience preparing client business cases and statements of work.
• Willingness to travel 20%–50%.

Knowledge, Skills, and Abilities:

• Must have strong written and verbal communication skills.
• Experience interviewing end users to gather requirements.
• Knowledge of the SDLC.
• Experience building reports.
• Expert-level proficiency in the following:
  • Microsoft Project
  • Systems Development/Integration Fundamentals
  • Microsoft Office Suite: Outlook, Word, PowerPoint, Access, and Excel

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $134,625 - $224,375. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. 

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.