Delivery Director

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Delivery Director to join our team in Baltimore, Maryland (US-MD), United States (US).

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Program Manager to join our team in Baltimore Maryland (US-MD), United States (US).

Position Overview

NTT DATA seeks a seasoned Program Manager to lead large-scale networking and fiber infrastructure programs within our Public Sector SLED practice. This role requires deep expertise in managing service provider networks and delivering complex IT programs across geographically dispersed environments.

Key Responsibilities

• Direct and oversee end-to-end program delivery for networking and fiber initiatives.
• Manage service provider networks supporting 100+ locations and a network supporting 10,000+ individuals, ensuring high availability and compliance.
• Develop program plans, budgets, and schedules aligned with client objectives and regulatory requirements.
• Lead cross-functional teams and vendors to deliver projects on time and within budget.
• Implement risk management strategies and maintain executive-level reporting on KPIs and financials.
• Facilitating State agency and Master Contractor discussions / meetings
• Identifying critical paths, tasks, dates, testing, and acceptance criteria
• Ensuring the application of State System Development Life Cycle (SDLC) standards.
• Providing solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels)

Required Qualifications

• 10+ years of project and program management experience in IT infrastructure.
• 5+ years managing service provider networks supporting 100+ locations and a network supporting 10,000 individuals.
• Specialized Experience: The proposed candidate must demonstrate at least eight (8) years of experience managing complex IT development projects and/or programs, similar to that described in the Statement of Work.
• Candidates must possess a Project Management Professional (PMP) certification from the Project Management Institute (PMI).
• This individual must also have experience in a leadership role for at least three (3) successful projects and/or programs with an organizational change management component that involve working with stakeholder groups across the organization.
• The candidate must possess at least five (5) years of experience using PMI's Project Management Body of Knowledge (PMBoK) methodologies and artifacts.
• Bachelor’s degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or a related discipline.

Preferred Skills & Expertise

• Program Management Excellence
• Proven ability to manage multi-million-dollar IT programs with complex dependencies.
• Expertise in governance frameworks (PMO standards, ITIL, COBIT).
• Strong experience in vendor and contract management for large-scale network and fiber deployments.
• Networking & Fiber Specialization
• Strong technical background in networking technologies (LAN/WAN, SD-WAN, MPLS) and fiber infrastructure.
• Deep knowledge of network design, network engineering, installation, and ongoing maintenance.
• Familiarity with network architecture, routing protocols, and security standards.
• Experience with SD-WAN, MPLS, and cloud networking solutions.
• Experience Managing a Network Operations Center (NOC). 
• Public Sector & Compliance
• Understanding of state/local government procurement processes and compliance requirements.
• Ability to navigate regulatory frameworks for public sector IT projects.

Preferred Certifications

• PMP (Project Management Professional) – PMI
• PgMP (Program Management Professional) – PMI
• ITIL 4 Foundation or higher
• Cisco Certified Network Professional (CCNP) or equivalent
• Certified ScrumMaster (CSM) for Agile environments

Work Environment & Travel

Hybrid or on-site work depending on client requirements. Occasional travel to client sites for installation, testing, or project coordination.

Why Join NTT DATA Public Sector SLED?

• Work on mission-critical projects impacting public services.
• Collaborate with industry-leading experts and cutting-edge technologies.
• Competitive compensation, benefits, and career growth opportunities.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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