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Marketing Cloud Analyst

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Date: Aug 28, 2021

Location: Baltimore, MD, US

Company: NTT DATA Services

Req ID: 124683 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Marketing Cloud Analyst to join our team in Baltimore, Maryland (US-MD), United States (US).

Marketing Cloud Lead Consultant- can be remote 


The Lead Marketing Cloud Consultant is a unique hybrid of business and technical consultant with the ability to operate as a digital tech lead focusing on the Salesforce Marketing Cloud implementation. As the owner of email / SMS solutions for multiple clients, this person is responsible for the successful onboarding and overall technological direction for those clients and works as a liaison between the account management and operations team to design and deliver high quality, scalable technical solutions. The successful candidate will be able to display thought leadership, technical prowess, and the ability to manage cross-division, cross-functional teams from project inception to completion.



Position Responsibilities:

  • Demonstrate technical expertise while scoping and driving the Implementation of SFMC's Mobile and Email studio products. focusing on cut off from several other platform currently in use
  • Work with the Mulesoft data integration team to coordinate
  • Gather business, marketing, and technical requirements in order to craft a comprehensive and scalable solution
  • Ensure alignment of business requirements with Merkle standards and policies, and with industry best practices
  • Design data feeds, platform configuration, and components needed to run complex automated email campaigns
  • Proactively identify and resolve problems including client data feed issues
  • Stay abreast of industry technology innovations, new business practices, and third-party technology solutions
  • Help us continuously improve by identifying, creating, and enhancing internal systems and processes based on recurring client requests or evolving industry standards
  • Act as a consultant and technical expert on the Salesforce Marketing Cloud to serve clients’ needs


Nice to have skills / experience

  • Ability to bridge business & technical requirements to provide a cohesive, seamless solution to scale and perform.
  • Ability to wear multiple technology hats across systems integration, technology consulting and technology solution design and architecture.
  • Ability to participate and lead technology discussions with existing and prospective clients.
  • Ability to lead technology conversations with Sr. Management (be an internal and external technology solutions evangelist) and be the technology voice of the solution
  • Responsible and accountable for the underlying client technology solution architecture.
  • Contribute to the larger projects in the role of senior technologist.
  • Develop project scoping and estimating guidelines for designated Solution Platform.
  • Develop and share best practices for designated Solution Platform.
  • Proven track record of implementing large, complex web sites and/or web applications is preferred.
  • Experience in enterprise architecture, systems integration and development, and package implementation with knowledge of interactive design.
  • Strong leadership skills, including the ability to facilitate team and client meetings effectively and to deliver constructive feedback.
  • Strong written and verbal communication skills to effectively interact with client senior management.
  • Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity and innovation.


Basic Qualifications

3+ years SFDC Marketing cloud

Salesforce Certifications such as; (Platform App Builder, Platform Developer 1, Platform Developer 2, Development Lifecycle and Deployment Designer, Application Architect)

3+ yrs experience in a Dev Lead Role on a Salesforce project.

5+ yrs Salesforce experience


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Baltimore

Job Segment: Cloud, Consulting, Developer, Information Technology, IT Architecture, Technology