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Digital Engineering Lead Consultant

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Date: Sep 21, 2021

Location: Bangalore, KA, IN

Company: NTT DATA Services

·8-9 years of overall operational experience with at least 4 years of Azure experience
·3+ years of experience working in a diverse cloud support environment in a 24*7 production support model
·Solid understanding of cloud computing, networking, and storage principles
·Cloud administration, maintenance, and troubleshooting experience
·DevOps/scripting/APIs experience is a plus
·Able to work on On-Call rotations and provide shift hours support
·Able to work independently in a project scenario
·Experience handling P1/P2 calls and escalations
·Able to write quality KB articles,  Problem Management articles, and SOPs/Run-books
·Great written and oral communication skills with internal and external customers
·Passion for delivering timely and outstanding customer service
·Able to Help Level 1 staff in support

Certifications:

·Azure Administrator Associate/Solution Architect Certifications
·Four Year BS/BA in Information Technology degree or equivalent experience

 


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