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Date: Jan 20, 2018

Location: Bangalore, KA, IN

Company: NTT DATA Services

Req ID: 11168 

 

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

 

NTT DATA Services currently seeks a Account Service Specialist Advisor to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

 

 

l. Develops and takes overall ownership of a Continuous Service Improvement Programme (CSIP) for NTT service delivery in line with business cost justifications.
In collaboration with the Performance Manager and the Customer Services Manager coordinates and supports general marketing and communications with current and potential customers including the production of marketing materials, the planning of campaigns to meet specific objectives and the staging of events.
Obtains evidence that Service Delivery Managers are conforming to processes and that process owners are developing and implementing processes and improvements on a continuous basis.
Sponsors the implementation of the ITIL programme and related projects, ensuring that inter-dependencies are managed.
Contributes to Business Support operations working as a team proactively for the benefit of the Corporate NTT service.
Delivers the priorities set out in the NTT Team Plan and overall targets and aspirations of the Department as defined in own PDR by implementing designated objectives.
Ensures compliance with procedures and standards.
Provides performance data in a timely and accurate manner using appropriate tools.
Manages resources in a project environment, including planning and estimating of resource requirements and their effective deployment. 
Manages NTT risks and mitigation related to the purpose of the job.
Adopts industry best practice for NTT service management (ITIL) and promotes and delivers continuous service improvement.
Encourages collaborative and consistent working practices across NTT teams by aiding the development of a ‘one NTT service’ culture across the Council.
 

 

 

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                

                     

About NTT DATA Services

 

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

 

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataservices.com to learn more.

 

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

 

 

 


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