Application Performance Monitoring & Observability Consultant

Req ID: 385409 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Application Performance Monitoring & Observability Consultant to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

1. Job Title

Application Performance Monitoring & Observability Engineer

2. Experience Required

7+ Years of experience in Enterprise Monitoring, Observability, Application Performance Monitoring (APM), and Monitoring Platform Administration.

3. About the Role

We are seeking an experienced Application Performance Monitoring & Observability Engineer to lead the administration, governance, automation, and optimization of enterprise monitoring platforms. The ideal candidate will have deep expertise in AppDynamics administration, enterprise observability practices, monitoring strategy design, and automation. This role will focus on ensuring end-to-end visibility across applications, infrastructure, and customer journeys while enabling proactive incident detection and operational excellence.

4. In This Role, You Will

• Administer and manage AppDynamics and SPLOC monitoring platforms across enterprise environments.
• Design and implement enterprise monitoring and observability strategies aligned with business and operational objectives.
• Configure and maintain application performance monitoring solutions to ensure optimal application health and performance.
• Develop and manage alerting, event correlation, and incident detection mechanisms to improve operational efficiency.
• Establish monitoring governance standards, platform configurations, and best practices.
• Create automated monitoring workflows using Python scripting and automation frameworks.
• Implement monitoring-as-code approaches to improve scalability and consistency of monitoring deployments.
• Build dashboards, reports, and visualizations to provide actionable operational insights.
• Collaborate with application, infrastructure, and operations teams to define monitoring requirements and service health indicators.
• Support root cause analysis through correlation of logs, metrics, traces, and application telemetry.
• Enhance customer journey visibility through Glassbox monitoring and digital experience analytics.
• Contribute to observability modernization initiatives incorporating AI/GenAI-powered operational capabilities.

5. Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 7+ years of experience in enterprise monitoring, observability, and APM platforms.
• Strong hands-on experience with AppDynamics Administration.
• Experience in SPLOC Administration and platform management.
• Expertise in Enterprise Monitoring and Observability frameworks and best practices.
• Strong understanding of Application Performance Monitoring (APM) concepts and implementation.
• Experience with Alerting and Event Management processes and tools.
• Knowledge of Monitoring Strategy, Architecture, and Design principles.
• Experience managing Platform Configuration and Governance standards.
• Strong proficiency in Python scripting for monitoring automation and integrations.
• Experience developing Monitoring Automation solutions and workflows.
• Understanding of observability concepts including logs, metrics, traces, and service telemetry.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and stakeholder management skills.

6. Desired Qualifications

• Experience with Glassbox Monitoring and digital experience analytics.
• Knowledge of Customer Journey Observability and user experience monitoring.
• Understanding of GenAI concepts for IT Operations (AIOps/Observability).
• Experience working with log, metric, and trace telemetry platforms.
• Expertise in dashboarding and visualization tools.
• Exposure to cloud-native monitoring and observability platforms.
• Familiarity with DevOps, Site Reliability Engineering (SRE), and automation practices.
• Relevant certifications in AppDynamics, Observability, Monitoring, Cloud Platforms, or IT Operations.

7. Job Expectations

• Lead monitoring platform administration and governance activities.
• Drive enterprise observability adoption and monitoring maturity improvements.
• Deliver scalable, automated, and resilient monitoring solutions.
• Ensure monitoring coverage for critical business applications and services.
• Collaborate effectively across engineering, operations, and business teams.
• Support operational excellence through proactive monitoring and continuous improvement initiatives.
• Stay current with emerging observability technologies, AI-driven operations, and industry best practices.

Primary Skillset

Primary Skills

• AppDynamics Administration
• SPLOC Administration
• Enterprise Monitoring and Observability
• Application Performance Monitoring (APM)
• Alerting and Event Management
• Monitoring Strategy and Design
• Platform Configuration and Governance
• Python Scripting
• Monitoring Automation

Secondary Skills

• Glassbox Monitoring
• Customer Journey Observability
• GenAI Concepts for Operations
• Log, Metric, and Trace Telemetry
• Dashboarding and Visualization

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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