Automation Anywhere Administrator

Req ID: 356614 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Automation Anywhere Administrator to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Duties: We are looking for a Senior Automation Anywhere Administrator with strong hands-on experience in Automation Anywhere A360, Agent Automation, and AI-driven / Agentic Process Automation. This role is responsible for end-to-end RPA platform administration while also enabling AI skill development, cognitive automation, and next-generation autonomous agent solutions across the organization.

Key Responsibilities
•    Automation Anywhere Platform Administration
•    Administer, configure, and support the Automation Anywhere A360 Control Room
•    Manage user access, RBAC, licenses, credentials, and device pools
•    Configure and maintain Bot Runners, Bot Creators, and Agent Automations
•    Monitor bot executions, queues, schedules, and overall agent health
•    Provide L2/L3 production support, including incident troubleshooting and root cause analysis
•    Perform platform upgrades, patching, and routine maintenance
•    Ensure adherence to RPA governance, security, compliance, and audit standards

Agent Automation & AI Enablement:
•    Configure, deploy, and manage agent-based automations
•    Support agent orchestration, workload balancing, and execution optimization
•    Enable and support AI Skill development within Automation Anywhere
•    Integrate and manage AI-powered capabilities, including:
•    Document Automation
•    IQ Bot and cognitive services
•    Generative AI connectors (where applicable)

Collaborate closely with RPA developers, solution architects, and stakeholders to productionize AI-enhanced and agent-based automation solutions

Minimum Skills Required: Mandatory Skills
•    Strong hands-on experience with Automation Anywhere A360 (Admin / Control Room)
•    Experience in Agent Automation is an added advantage
•    Experience enabling and supporting AI Skills in Automation Anywhere
•    Exposure to Agentic Process Automation concepts and AI-driven workflows
•    Experience managing Bot Runners, queues, schedules, and devices
•    Strong troubleshooting skills in production RPA environments
•    Knowledge of Windows OS, services, and basic networking
________________________________________
Preferred / Nice to Have
•    Automation Anywhere certification (Advanced / Master)
•    Experience with IQ Bot, Document Automation, or GenAI features
•    Knowledge of LLMs, prompt engineering, and AI orchestration concepts
•    Exposure to API integrations and AI services (REST, cloud AI services)
•    Experience with Citrix / VDI / Virtual Machines
•    Cloud exposure (AWS / Azure)
•    Familiarity with ITIL processes

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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