Business Consulting-Allegro Support Analyst

Req ID: 294305 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Consulting-Allegro Support Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Role Description:

• Be a hands-on as a Allegro support specialists
• Able to understand the criticality of user issues
• Responsible for support incident management and resolution
• Participate in global support issue resolution when necessary
• Participate in problem investigation
• Provide clear and professional communications to the client and the global NTT Data team
• Engage with functional and technical consultants to find solutions to support incidents
• Own and manage operational procedures
• Understanding of the energy/commodity industry end-to-end. Power, Gas and / or Oil knowledge is preferred.
• Able to work with a geographical dispersed team and business stakeholders.

Requirements:

• An enthusiastic self-starter with proven problem-solving skills.
• A proven team member
• Technical configuration experience of Allegro
• Familiarity with Allegro Class events (C# / .NET).
• Ability to communicate technical solutions to business and IT stakeholders.
• Strong analytical skills and attention to detail.
• Dynamic presentation skills and the ability to train/influence others.
• Experience in both physical and financial trading environments (Gas and Power) preferred.
• Strong problem identification skills and creativity to develop new, innovative solutions.
• Excellent communication and presentation skills.
• Ideally have experience in consulting, but not essential
• Ability to work independently and on your own initiative.
• Ability and flexibility to adjust to a fast-changing and demanding environment.

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.