Business Process & Strategy Advisor.

Req ID: 351089 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Process & Strategy Advisor. to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

About the Role

Responsibilities

• Oversee governance of enterprise-wide processes, ensuring consistency across Service Catalog, taxonomies, and delivery practices.
• Align Global Taxonomy and Service structures to support accurate reporting and strategic decision-making.

• Manage Salesforce Service Catalog and UAT testing for system releases, ensuring defect resolution and process validation.
• Deliver targeted training on systems and processes to improve onboarding and adoption.

• Identify opportunities to improve organizational performance through changes in strategy, structure, processes, and technology.
• Recommend and implement best practices for operational efficiency and cost optimization.

• Create and distribute stakeholder communications for new versions of the Service Catalog and Global Taxonomy.
• Maintain and update the internal hub to ensure stakeholders have access to the latest resources and documentation.

Skills & Qualifications

• Strong analytical and problem-solving skills with ability to diagnose complex business challenges.
• Expertise in governance frameworks, portfolio management, and process improvement methodologies.
• Proficiency in enterprise systems (e.g., Salesforce) and familiarity with Service Catalog management.
• Excellent communication and stakeholder management skills.
• Proficiency in Microsoft Excel for data analysis and reporting.
• Strong PowerPoint skills for executive presentations and storytelling.
• Go-getter attitude with the ability to work independently and drive initiatives forward.
• Skilled in governance frameworks, portfolio management, and process optimization.
• Working knowledge of CRMs/ERPs (desired).

Why Join Us?

• Be part of a high-impact role that shapes enterprise strategy and operational excellence.
• Work with global teams and senior leadership on transformative initiatives.
• Enjoy a culture that values innovation, collaboration, and continuous learning.
• Access opportunities for career growth and leadership development in a dynamic environment.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.