Business Sys. Analysis Senior Specialist - Nexthink/ 1E Tachyon/ SysTrack

Req ID: 314321 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Sys. Analysis Senior Specialist - Nexthink/ 1E Tachyon/ SysTrack to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Position's Overview

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
NTT DATA, Inc. currently seeks a “Enterprise Architect Advisor” to join our team in “Bangalore & Noida”

Technical Experience:
 

• Must have 8+ years of IT experience, 3+ years in managing endpoint tools – Nexthink/ 1E Tachyon/ SysTrack
• Nexthink/ 1E Tachyon/ SysTrack Platform Foundation & Administrator certificates
• ITIL foundation certifications
• Project Management tools – JIRA, Azure DevOps
• Experience of working on ITSM - ServiceNow, Remedy
• Possesses knowledge of Microsoft Applications like MS Visio, MS Excel & MS PowerPoint

Roles & Responsibilities:
 

• Identification of potential use cases to improve user experience, stability, and performance scores in the designated DEX tool
• Experience in implementing and driving automation initiatives
• Create intake processes to gather requirements from stake holders
• Participate in problem hunting sessions to identify opportunities in the environment
• Analytical skills to slice and dice the data per use case needs
• Create success stories for the customer/ leadership
• Responsible for customer/stakeholder relationship management
• Provide cross functional support
• Act as a liaison between vendor and client

Key Expertise:

• Exhibits passion and alignment with our vision, values & operating principles
• Strong Communication & Presentation skills
• Vendor Management
• Stakeholder management
• Demonstrates the ability to multi-task
• Exceptional listening abilities and detail oriented
• Ability to work in heterogeneous environment
• Demonstrates ability to succeed with the team

Educational Qualification: 
 

• Degree from a reputed educational institution
• 15 years of education is must

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.