Communications Specialist

"The Communications Specialist leads communications and content development for global talent attraction and engagement initiatives. This includes internal and external communications, talent marketing campaigns, award nominations, and SharePoint content management. The role partners closely with Talent Acquisition, Business HR, Marketing, and business leaders to create effective, timely communication strategies that strengthen our employer brand and talent pipeline. The Specialist ensures clarity, accuracy, and brand aligned messaging across all channels and formats.

Position's General Duties and Tasks

In these roles you will be responsible for: 
1. Internal & External Communications
•    Plan, create, and deliver communication for employees, leaders, candidates, and external audiences.
•    Develop content for newsletters, announcements, recruitment campaigns, event promotions, and award nominations.
•    Write both short-form and long-form content, including: 
o    Social media and digital campaign copy
o    Blogs, articles, and website content
o    Email communications and advertisements
o    Video scripts, talking points, and leader presentations
•    Produce communications aligned to global brand standards and narrative.
•    Use a mix of digital, social, internal, and external channels to engage targeted audiences.
•    Stay updated on IT services industry trends and business priorities to create relevant content.
2. Systems & Tools Management
•    Use internal communication systems, including the intranet, SharePoint, websites, and marketing automation platforms.
•    Design and upload content effectively across platforms.
•    Support global and regional communication feedback mechanisms (e.g., surveys, engagement insights).
3. Metrics & Reporting
•    Track and analyze communication effectiveness using available metrics.
•    Compile regular readership and performance reports for the Talent Marketing team and leadership.
•    Apply insights to continuously improve content and engagement.
Behavioral Skills
•    Strong collaboration, stakeholder management, and interpersonal skills. 
•    Ability to influence and advise senior leaders with confidence and clarity. 
•    Capability to manage multiple concurrent projects in a fast-paced environment. 
•    Strong prioritization skills. 
•    Strategic mindset with hands-on execution ability. 
•    Exceptional writing and presentation skills. 
•    High judgment, maturity, accountability, and attention to detail. 
•    Problem-solving skills with the ability to evaluate issues across functions and propose solutions. 
•    Team-oriented with the ability to lead by example.

Requirements for this role include: 
•    Bachelor’s or Master’s degree in Journalism, Marketing Communications, or related field. 
•    8+ years of experience in content writing, content strategy, marketing communications, internal communications, public relations, or recruitment marketing. 
•    Proven experience in the IT services industry. 
•    Strong relationship-building skills across global and cross-cultural environments. 
•    Experience working in a matrixed, global organization. 
•    Proficiency with SharePoint, marketing automation tools, ATS platforms, and communication systems. 
•    Demonstrated success managing time-critical projects and advising senior leaders. 
•    Experience collaborating with internal teams, contractors, and external agencies.

Key Competencies
•    Creative and business content writing 
•    Content and editorial management 
•    Executive communications 
•    Internal & external communications strategy 
•    Brand compliance and communication governance 
•    Cultural awareness and ability to tailor content for varied markets 
•    Strong project management and organizational skills

Why Join NTT DATA
This is a high-impact role where your work directly influences how we attract, inform, and inspire talent across the world to join us. You’ll collaborate with global stakeholders, shape employer brand narratives, and play a pivotal part in NTT DATA’s employer brand strategy.

Required schedule availability for this position is Monday-Friday (10 am to 7 pm IST). Additionally, resources may have to do overtime and work on weekend’s basis business requirement."